FirstBank is a well-regarded banking institution known for its friendly and helpful staff. Many customers have been with the bank for years, some since childhood, and appreciate the personal service they receive. Opening an account is reported to be easy, with staff available to answer questions. The drive-through service has convenient Saturday hours, and the ATMs are reliable. However, some customers express dissatisfaction with the bank's hours, wishing they were open later on weekdays. Despite this concern, the overall sentiment is positive, with long-term customers valuing the strong relationship they have built with FirstBank over the years.
Called in, sick with the flu, in a panic about an overdraft problem which I did not understand, and was connected with a professional and empathetic employee who helped me calm down and explained the problem in simple terms, and how to fix it. I have had other positive experiences here in the past with great service.
December 2025
I reached out recently to look into moving banks and Shelley was beyond helpful getting everything we needed and having documents ready to be signed when it was convenient! The teller who helped with my deposits was very helpful and patient as well! Overall a great experience and glad to be utilizing FirstBank Ringgold!
December 2025
Best Bank! Been using this bank for 15 years. I’ve never had any issues. Great staff and a great bank!
