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February 2024 by Ynot Hively
I appreciate the friendly professional service from Mr. Hicks (owner) and staff. My transmission was rebuilt much faster than expected and runs great for the best price in town.
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January 2024 by Melissa Dawson
What a great experience. Everyone was super nice and the car was even finished earlier than expected. Thanks Jon and Logan.
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January 2024 by Ben Torbett
I don't write reviews often, but I felt I must after visiting Gears Transmission. These folks are fantastic! I had new wheels and tires along with a lift installed on my 2008 4Runner. The truck looks great and the service was 100% incredible, not to mention they beat every quote I had! When my truck was done, it was nice and clean and to add they even tinted my windows! I could not be happier with my visit to Gears! If you are looking for a kit for your vehicle, reach out to Jon Owen. He will get you setup in no time, a timely quote and the guy works lightning fast! Thanks Yall!Things that stand out:Customer ServiceCommunicationTimelinessPrice
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January 2024 by Brad Alexander
Had 4 transmissions rebuilt and no problems from 3 and the 1 that did have problems they worked hard to get it taken care of.
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January 2024 by Billy Blea
They could have taken my son for several hundred, but told us how to fix my problem ourself… less than $30. Thank you Jon for your integrity and outstanding customer service!!
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December 2023 by Caleb Bell
They got my wife's Ford explorer in for an emergency transmission rebuild before a trip. Great folks and excellent customer service!!!
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November 2023 by Joe Schiavone
The folks there squeezed me in while on a road trip and got me on the road again in a very timely fashion doing a complete rebuild ! Unfortunately a new part failed about 8 months later and I needed a repair in St Petersburg and Gears honored thier warranty in a very professional and courteous manner ! I highly recommend them ! Thank youStephan and the rest of their crew
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November 2023 by Stanley Mayton
I been driving my 2002 ford ranger (STANTHEMAN) which gears transmission would know it as. The transmission overhaul they installed has done great for the truck the last two weeks that I drove it. They also did a tune-up and a couple other things to help the performance of the old ford ranger. The shifter on the column had a lot of slop in it so they replaced steering column which has been great also. I usually don’t drive this truck everyday but just wanted to make sure it was good for my grandma. I can say without a doubt the truck has been great after all their work on it! The staff at the front desk kept me up to date the whole time the repairs were being done and when something was found.THANKS FOR EVERYTHING!!!Services: Transmission
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October 2023 by LELION SISKEY
I called gears and explained to them the main problem I was having when you accelerate in my truck it makes a ringing noise and lags switching gears and they said sounds like it’s the transfer case then they said they would reseal my transfer case for free yet they charged me $351.00 for something they said they would do for free…. Now they have blocked me on facebook and from calling them personally and they said it would only be a couple of weeks yet I was out of a vehicle for a month while I have a disabled wife who has dr appointments every week… I explained this to them and they made all kinds of excuses and then when I get there to pick up my truck they say they have had to jump my battery off in my truck every time they had to crank it yet I spent two hours yesterday with the radio going and it crunk up fine doesn’t take common sense to figure out I’m very disappointed and I’m going to seek legal action against them for services not rendered… and I strongly recommend not using this company because they lie and manipulate and tried to tell me that I didn’t tell them it was making that noise when my wife was sitting next to me while I was on the phone and explaining it to them and that’s the whole reason I called them because it sounds like the transmission and it’s under warranty until December also under their warranty they say they will provide a rental car to u while they are working on ur vehicle this is also a lie and they are supposed to cover the tow bill under warranty and I had to pay that as well so please please I strongly advise you to use a different company…. I would hate to see them take advantage of any one else it’s wrong and we already struggling in this economy to have this place make it worse on peopleService: Transmission
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October 2023 by Andrew Bush
Traveling from MS for work, my car overheated. The folks at Gears were over the top kind, made me feel important, and my situation mattered to them. They immediately diagnosed the issue, ordered parts, and had me back on the road faster than they had quoted me. No doubt the place to go in the Chattanooga area for your car needs! They exceeded my expectations in customer service, sense of urgency, quality of work, and price in getting me back on the road!Service: Transmission
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September 2023 by Jerry Heaton
Just got my transmission for my Trailblazer SS rebuilt. I wasn’t sure who around town worked with Car Shield but to my surprise, Gears did! Not only did Jon handle everything with them, he also kept me informed of what was going on along the way. My SS has never ran better! Thanks Gears!
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August 2023 by Abigail Jacks
Gears is the only transmission shop I will use or recommend.My husband was pulling into the driveway one night and his truck was making lots of noise and throwing transmission codes.He called Gears and they took his truck the very next morning. They had it diagnosed and repaired a day later and we could not be more thankful for their professionalism and costumer service.Thank you Gears!
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August 2023 by Nicholas Manners
**HIGHLY RECOMMENDED**10 out of 10I am an active duty military service member who was home visiting family for the weekend when my transmission messed up.I called GEARS and they informed me to bring my truck in ASAP for a diagnostic. Within 24 hours my truck was fixed and I was back on the road with peace of mind.Gears is the only transmission shop I will be going to from now on.Service: Transmission
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August 2023 by Talor Iman
Gears was excellent service! I saw great reviews on Jeep/ Dodge cars and decided to give it a shot! When I gave them a call they were very caring and knowledgeable about my car. My Jeep Cherokee Limited is riding like new again! I went in thinking I needed a transmission flush, but I ended up needing my engine mounts replaced. It took a few days, but the wait was worth it.So far so good! The guys there are super friendly and attentive as well!
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August 2023 by Diana Peardon
This is one of the best. I have had my jeep grand Cherokee in the shop twice. The first time they did my transmission and I have had a great experience with them. They go above and beyond to make sure you are happy. This is the best shop I have used for my jeep. Yes it's a little pricey but everything is going up. Steven is the one I call if I have any questions or problems. This will be the only place I will use from now on to fix the jeep. Thanks guys for all the hard work and keeping me on the road. May God continue to bless this shop and the people that work there.
