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February 2025 by Sandy Sheldon
I do not ship LTL freight frequently. Diane in Ringgold was super helpful in walking me through the paperwork and scheduling pick up. The driver, Mike, call ahead and was so nice even though there was quite a bit of labor involved in loading. It was a great experience!
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July 2023 by Sidney Butler
Great customer service and super quick to get my package loaded up
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December 2022 by Rose
I ordered a package that was supposed to be delivered 5 days ago. FedEx has been skipping my house and not even going by it. Yet we see them in the neighborhood. This is horrible service
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August 2022 by Justin King
Beware the hidden charges. I received a quote for a piece of freight at just over $500. Bill was over $1500. Was billed a $1000 over length charge not disclosed on the quote, even though correct dimension were provided to their system. This is a scam. Do Better Old Dominion.
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March 2022 by Matt Koif
What a great bunch of people. They're courteous, kind and professional.
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August 2021 by Dan Minninger
Old Dominion is head and shoulders above the rest. As a business owner I use a lot of freight lines. When most big freight companies act like they could care less about my business and deliveries, Old Dominion is a breath of fresh air. Everyone I deal with is friendly and professional. Thanks
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February 2021 by River Valley Blinds
Ricky James is the best!
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November 2020 by Mike J
The best in the industry!!!
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February 2020 by Corey Bethune
The Best
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September 2019 by Jean P.
Absolutely the rudest (except for Connie) company that I have had the misfortune of doing business with!!!! The drivers that dropped and picked up my 28 ft trailer (I requested a storage pod, but I guess I was supposed to measure and only use a certain amount of space they charged me a few hundred more bc I went a few feet over which is such a SCAM) in PA were the absolute best! Problem came when they sent a delivery driver who obviously didn't know how to drive and refused to back into my driveway. He then left with my belongings and drove backwards down my street which has a stop sign because he didn't know where my street led to. ITS A STREET!!! So they went into my checking account and on top of the $3,024.00 that I had paid took another $150. No notice to me at all! When I tried to talk to them on the phone about it, I was told I'm lucky it's not $300.00 that they were taking. Matt in there dispatch told me that they can also make me rent another truck and offload my belongings and move them myself! I NEVER EVER mess with anyone's job or money, it's not my place but you can damn sure bet that I will be talking to the department of transportation for the first drivers safety violation and the BBB! AND I will be getting my $150 back! I truly shouldn't blame the company itself however, every employee is a reflection of their reputation and theirs is just disgusting!!!!
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August 2019 by Jr Meloon
Great people
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September 2017 by Clay Huey
All employees were very courteous, attentive and professional. This was true on the phone, in the office and on the dock. They even helped load my shipment that I was picking up. First class service.
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December 2016 by Steven Brodie Jr
Indoor offices are clean and the staff is very knowledgeable and nice. The terminal is organized and seems to stay very busy. They handle freight well and shipments arrive in a timely manner.
