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August 2022 by Mark Saldana
we took our 3 dogs there to have them stay there while we went to Florida (a week 7 days). The VCA took very good care of them. They even sent us pictures of our 3 goofballs. They looked very happy and well taken care off. If you need a place to kennel your dogs I highly recommend VCA. THANK YOU AGAIN FOR THE CARE YOU GAVE OUR BOYS. Mark Amy Saldana Hercules Vitani and Jameson
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July 2022 by David S.
Though I gave a two star my mind was screaming one star. the only reason for a two star is because we have been taking our Yorkies there their entire life of 13 and 14 years, so it is some what sentimental. One of our Yorkies was born with issues causing her to need surgery and wasn't really expected to live much over five years and she is now 14. Dr. Nepp took care of her since day one of her being six weeks old. She soon will be 14 years old. Dr Nepp is only there I think like once a month now and he was the only real reason we have stayed there the last couple of years. It continues to get worse as time goes on. Its very hard to get an appointment now no matter how sick your fur baby is. They will tell you to come as a walk in and set for endless hours just to get in to see a doctor that your not really comfortable with to begin with. And to beat all they have started closing on Saturdays with an already full schedule. it's all about the $$ with this place now. they will gouge you for every penny they can get out of you. So now my 15 yr old yorkie has developed a deep cough with a rattle and as they were closed today (Saturday) which didn't relay matter because they wouldn't have given me an appointment for a few weeks anyway. I have decided to go ahead and take her to try out another clinic. I am looking for that personable touch that we have been missing at Catoosa Vet. the last couple of years. Thank you Dr Nepp wherever you are for caring for and about our babies all these years. Catoosa Veterinarian thank you for letting us down as our babies approach their senior years
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June 2022 by Misty D. Martin
Dr. Collins and the entire staff are amazing!
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April 2022 by Vanessa Stafford
My fur baby is very sick and needed to be seen quickly. VCA Catoosa Animal Hospital was the only vet who would work her into their already busy schedule. Not only did they work us in, but they got us back to the doctor fast. We are so very thankful for this sweet staff!
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March 2022 by Connie Watson Hughes
they was very compassionate and so caring and very understanding. I took my baby there when she started having seizures. unfortunately almost a month later she had a stroke and we decided to put her to sleep. I don't remember the Dr's name that cared for Angel that day but he was very compassionate when we made the decision. He even cried with us and gave us all the time we needed with her. Thank you so much for all the love we felt in that time. iF and when we decide to get another fur baby we will most definitely use this vet even though it's 30 minutes away from where I live.
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March 2022 by Logan M.
I could see myself going back in the case of an emergency, but probably not for a checkup. On a wellness visit today the vet never discussed basic things with me, like weight, temperature, feeding habits, etc. It seemed like their goal was simply to get me in and out as quickly as possible, while charging me as much as they could. (They wanted to charge me $18 to trim the cat's nails. At my last vet in Nashville they just did this, and never charged extra for it.) I get it. It's busy, you have to be profitable. I feel like I can trust them with my pet if needed, but I wish the whole thing just felt more personal. I got lost in the mix here today.
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March 2022 by Amanda Alexander
Great experience! From Sydney to Jackie to Talynn to Kelly and Katie and of course Dr. Sarah Prather, we feel like we are in good hands and can’t thank you enough for your kindness yesterday!
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January 2022 by Emmalee Stamps
Horrible experience today. Was skipped over 5 times while I waited with my two small children. Was told only one ahead of me & waited while they took people who arrived after me in. I was misinformed and when I tried to call back to reschedule& complain they wouldn’t take my call Bc the caller ID. I had to drive back and physically go in. I actually called them in lobby while I watched them not answer and one girl said “ it’s the lady who was mad, should I answer” so that was proof they were in fact ignoring me. I spoke up and said yes you need to answer it’s me. At which point I spoke to the office manager & now I’m looking for a new vet. Horrible customer service. The front desk staff are not trained right on procedures then they ignore your calls.
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October 2021 by Michael H.
The vet and technicians are wonderful, but the record keeping and administration is horrendous! They have never been able to find the records they gave scanned multiple times! Even when we actually bring the documentation, they struggle to figure out what it says! There's a real used car feel about the relentless efforts to upsell the different services. Hate to leave a vet we really like and trust, but the constant frustration of the disorganized office is going to drive is to find another vet!
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October 2021 by Lisa Johnson
Was very caring putting my furbaby down.
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May 2021 by Jeff Norvell
very professional place, I have a very sick kitchen. they are doing there best with him. the veterinarian explained everything to me
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April 2021 by Carly Manery
This was mine and my doggies very 1st experience with any vets office. we were very pleased. Sammy (my Lil girl chihuahua) never barked or cried. all the staff was incredibly friendly highly knowledgeable and such a pleasure to interact with. we've found our forever vet....
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March 2021 by Beth Kendrick Huggins
Such a positive experience from the time I phoned the facility to the time I left with my kitty. Very professional and friendly staff, kind to my kitty, reasonable rates, clean, and OPEN ON SATURDAY! Well worth the 40 minute drive from my home. I will definitely use them again.
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February 2021 by Rose Dybel
Dr. Fisher and the entire staff are absolutely wonderful. They are truly caring and go that extra mile to ensure the well being of the animals they care for. I highly recommend.
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November 2020 by Amy Bordelon
We drive almost an hour to this vet, if that speaks to how highly we recommend them. We love and trust how well they take care of our pets
