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August 2023 by Antoinette Murray
Do NOT order online from this store. I can't speak for their service on-site, but I had a horrible experience. I ordered a product online and received no order number or confirmation email. I called and was given the run around for 2 weeks. They do not manage their own website, and the guy who does obviously doesn't know what he's doing or doesn't care. After calling for the 3rd time, I was told they didn't even have my product in stock, so I was waiting for something I was never going to receive. I was then told someone would call me back about a refund and still no call ?. I had to dispute the charge with my bank. If you are going to have someone run your business website, it should be accurate with the inventory you have available, right? The workers on the phone seemed nice, but it doesn't overshadow how unprofessional my experience was. Hopefully their in-store service is better.
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August 2023 by Jamesha Brown
I'm guessing you guys machine was down, I told her I would wait she proceeded to kick me out the store & told me she didn't want me to steal anything wow the young girl with the braids even came outside to try to fight me because me & another customer was talking about how rude she was please this girl is reckless & disrespectful
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June 2023 by None Of Your Business
The employees that work here are so nice and very helpful! They greet you as you walk in,and are very knowledgeable of their products! What a breath of fresh air for our community! Keep up the good work guys! ?
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June 2023 by Shon Clemons
They're always so nice and helpful
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June 2023 by Mrs. K
The employees that work here are so nice and very helpful! They greet you as you walk in,and are very knowledgeable of their products! What a breath of fresh air for our community! Keep up the good work guys! ?
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February 2023 by LaVerne Collington-Rosser
They have a good rating for the store the entryways once in our okay they're clean. What is a fire hazard though one way in and one way out the whole area is outdated in need of an up brush and maybe in extenuation they're of the actual place. The plaza is due for renovations although with that the area is shelved and stocked with top competitive brands from a good distributor with ample amount of hair care products facial and otherwise they also have a person who actually does hair on the premises. The customer care was precise and eco-friendly with good advice there were adequate customer service employees readily available to assist. The shells will clean and they had quite a few products that were actually a find you know very rare. The whole plaza is in need of upkeep that means also the ground there is adequate handicap parking although the actual places of business do not have automatic doors for handicapped. The curb side is pretty nice as far as where it should be as far as cleanliness. Although the stores within the plaza are really in need of serious upkeep to the actual windows they're very nasty. The checkout counter was kind of desired although the customer service as I said before it's something that you enjoyed don't take my word for it go and see the place I challenge you. There are retro businesses that are a very rare fine within the plaza. I personally enjoyed the experience of going there.
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January 2023 by Chinwe
I've been needing to do this review! I came here back in October and Xavier was so helpful (I'm not sure if he's still there). I needed a good brand substitute and he was so patient with me (I asked a lot of d*** questions) and got me exactly what I needed (the hair came out awesome after product use)
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December 2022 by Meta' LP
One of the coolest shops in Riverdale. I can always find hidden simple treasures.Great Helpful Staff Too.Keep Rising To The Top
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December 2022 by LaShari Mann
I love this beauty supply store everything is very organized, clean, and everyone is so helpful. Every time I go the guy with red hair always put me on with the sales and which wigs look best on me
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December 2022 by Breyonna Dowdell
Riko is amazing! Everyone I come in Riko is always ready to help! I don’t wear alot of wigs mostly because I’m loc’d and I have trouble taking my hair down!!We’ll honey riko said when he is around there is alway away. The store and customer service over all is amazing.
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December 2022 by Tarahji Gaddis
I recently went to the beauty salon and I bought some nail glue and it was nothing not a drop in it.
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November 2022 by yasmin Williams
It was ok alot of workers no one came to help me with the wigs
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October 2022 by Keisha Lowry
A Local Black Author, whom everytime I work through these doors, they really make you feel as if your at home. They've really got their "Customer" Service Skills, right on point.✍️????
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October 2022 by K. Raw
The owner is ALWAYS super friendly when you come in!
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September 2022 by Ddee Dee
Oh this place the guy that works in there and also the girl that was in there they were both awesome very good customer service I found all the products that I needed and I even brought a little wig while I was in there thank you for such wonderful customer service