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February 2024 by Sheldon Dooley Sr.
Today I like to relate my experience that I had that was on Hwy 314 AutoZone it was late in the evening. And Yolanda S gave me the best customer service experience at the store like I said it was it was dark and she polite and kindly put my battery in my car at the same time was very pleasant while she was doing it and even taught me something AutoZone you got a good employee that Really gives excellent genuine customer service. Thank you Yolanda, Sheldon Dooley.
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February 2024 by Christopher Tatham
Needed to repair a brake light…..on a whim I asked one of the workers, Thomas D, if he can assist me….and without hesitation he said yes, he basically did it for me and when I offered to pay for the courteous service, he declined….i was beyond grateful for his generosity and customer service!
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February 2024 by L Jane Floyd
If I could give Thomas at this store 10 stars, I would have. I needed an air filter and had a check engine light on. He checked the light and got the parts for me. Because I know very little about cars, I thought I had given him the wrong info on the air filter. He went out an checked. He even put the filter in. AutoZone give that man a raise.
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February 2024 by sherry conn
Melanie and David saved my day ! I walked in worried but they helped me figure out the problem and helped me fix it! Amazing customer service, I will definitely be coming back!
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February 2024 by Eric Richardson
Went to three other auto parts store and none of them had a computer to check engine codes. I came in and was greeted by Nichole Z who was pleasant, helpful and have me the code. She ordered the part I needed and gave me info for a good mechanic. She could teach many other reps what caring quality service is. She is Fantastic!!
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January 2024 by Angela Mabry
I went in to get my battery checked. The female associate who asked had I been helped was rushing me as I tried to explain what's been happening with my car. She had a rude disposition in my opinion. I drove to another location and the customer service was the complete opposite. I will NOT be returning to this location for ANYTHING. Especially after being told they're not supposed to put batteries in, but seeing other reviews on them doing it!
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December 2023 by Tony Harris
Tammy. D…..the commercial manager has allows made sure that we are satisfied and profitable through our time as professional mechanics. Never got the wrong parts; she is very detailed orientedThanks Tammy, we love ya
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December 2023 by funrey llc
Super good...Fantastic service. Really polite, accurate diagnostic 5 stars. .
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November 2023 by tony colbert
Melanie was very courteous and helpful. Keep up the good works and thank you so much for your assistance.
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November 2023 by Karnese Thornton
Tori assisted me with a headlight bulb repair. Excellent service and very knowledgeable. I will always go to this AZ as long as he's there. Thank you again for allowing me to be able to go out of town to visit my family for Turkey Day!
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November 2023 by Taylor Williams
Ms Yolanda helped me so much with my battery and was very informative! I am so appreciative! Anymore issues i will definitely come back here!
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November 2023 by Janks Morton
I was completely blown away by the patience, knowledge and customer focused attentiveness of the sales manager Melanie B! Checked my battery, made recommendations, uninstalled old, installed the new. All while training a (new?/kristian) sales associate and servicing 2 other customers. Because of her diligence and efforts, Autozone Fayetteville will be me my go to for any automotive needs. Thank you so much Ms. MELANIE!!!
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November 2023 by Albert Anderson
Mel B Was So Of A Help To Me And Two Other Customers I Am So Thankful That She Reset My Daughter's Car That It Went From 30% To 100% Awsome Worker. Thank You Mel B.
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September 2023 by Stephanie Garrett
I would like to say Thank You to Ms. Yolonda and Noah for their speedy service in helping me get a new battery. Both of them greeted me as soon as I walked through the door. I am very pleased with how professional they were and I will definitely be back to this location for all my car needs.
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September 2023 by Rob Weaver
The thing that I don't like about AutoZone is that there is never anyone at the cash register. You always have to wait behind someone who is trying to build a car from the ground up.
