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January 2024 by L’Trisa MoMo
I frequent the store (weekly). My experiences have been pretty fair; not a big fan of the loud explicit music, tho. Recently visited the store to exchange two packs of unopened braiding hair but did not have my receipt. Amir, refused the exchange first he said the store does not sell the color. When he found the color on the rack, he then stated the store does not sell the brand. When I asked the cashier to scan the item, it was in the system. Very disappointing experience for $5.99. I wish women of color had more stores that respect us and not just want our money.
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December 2023 by Ronald Solomon
I found every essential oil. I was looking 42 help make my body supplies and the products for my hair
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October 2023 by anne reynolds
Store is pretty well stocked, but if there is a sale you better get there quick before products are sold out. The store located in Riverdale use to have not so friendly and unhelpful employers,but they are a lot better now.
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October 2023 by D Myers
I'm literally just leaving this store because no one would help me. I went in looking for a drawstring ponytail. I asked the young lady to help me, she just told me to go straight to the back and make a right. I told her this was my first time shopping there and she just repeated the directions again. Then she continued texting on her phone. I walked to the back right corner and there were boxes blocking the view of the ponytails. I looked around for a few minutes and then headed back to the front and no one was at the counter so I just left.Sincerely,A disappointed potential customer
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August 2023 by Alashia Franklin
Worst experience I’ve ever had in a beauty supply stores as a 20 something black women. I love this chain of stores because the variety is great however the customer service is AWFUL. Every last one of the employees were on their phones to the point that I was ignored several times because texting and social media was more important. I requested helped from the cashier and was ignored and brushed off to another young lady who was on FaceTime with screaming babies. Then she had the nerve to argue with me because I stopped talking to her and walked away when she continued with her phone conversation like I was not there. I approached the cashier again and asked if a manager was available and he responded why what do you want… I’ve never experienced such blunt disregard before in my life that was my second and last time going to this establishment I’d rather go to the west end and shop at that location. At least they have more common sense and home training in the city
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August 2023 by Miquala Eloby
Very organized and clean. Easy to find items. Spacious aisles makes the shopping experience fantastic ?
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August 2023 by music is life
This store has a really good sale. The music was off the map. The young ladies in the store were not that helpful. They were talking about a trip that one of them was going on. As I asked a question I felt like I was just being brushed off. There was a guy in the store he was very helpful. This is the only reason why I am giving 4 stars.
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August 2023 by Mrs. R
This store usually has everything at a great price the only thing I don’t like is the pricing is not listed on most of the items which would alleviate having to track down an employee to ask over & over or taking things to the front. Beyond that the location is well stocked & the prices can’t be beat.
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July 2023 by Brandi B.
They sell cheap beauty products and have everything you need. That's a win- win for me. So I don't know gave it bad stars but that's absurd.
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June 2023 by Andrea Turner
Always has sales and customer service is excellent
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June 2023 by camrea Williams
The customer service is soo bad!! I left the Riverdale location and drove to the Morrow location for better service. The cashier at the Morrow store called about some hair I saw from the Riverdale location and the cashier( The girl that helped me at the Riverdale store) told her I was lying about the hair and soo rude and nasty. I would give 0 stars. I do not recommend.
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June 2023 by MIKKI G ANIYAH'S G-MA
Everything was good except the wig I bought still has the security tag on it. I'll bring it back when I return from out of town.
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March 2023 by Ms. Cousins
This store has security on everything including eyelashes. Have to call someone each time to take the security off. A lot of items don't have prices. Is that much theft going on??
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February 2023 by Andrea Brown
One of my favorite beauty supply spots. They have everything from hair clothing and makeup quality of services. Great! Even though I think they're closing is overpriced. Still love the store.
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February 2023 by Millicent Warner
Great place to shop!! Reasonable prices and EXCELLENT customer service.
