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September 2023 by Silvana Bishop
I have gotten my vaccination shots and boosters at different CVS locations and they have always taken care of me without any problems. For my latest COVID booster I came to this location with an appointment and everything like always, but the service was terrible. My husband, daughter, and I all had appointments for 4 pm and showed up about 5 minutes before. They had us wait until 5:48 pm to give us our shots and they closed at 6 pm. I will never again return to this location for a vaccination. Nobody had any apology or sense of customer service whatsoever.
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September 2023 by Mr. Zafner
This place has some kind of mold or mildew thing going on and I can't recommend anybody going in here at all, much less a sick person or someone working there all day every day. Nobody should be in this building until this problem is resolved
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September 2023 by Suzie A.
Worst pharmacy EVER. They close early never open on time. Shut down the drive though and make people come in. It's sad and the customer service is horrible. Everyone has a attitude. They need to do better. Y'all right across from the hospital. Of course it's going to be a constant flow of people
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September 2023 by Courtney L.
This is by far the worst pharmacy CVS. I have been to in my whole life. I needed my prescription transferred to this location. I kept calling all morning to verify that they could fill the prescription so I wouldn't waste any time I called and call All morning they left me on hold for at least two hours. Yes, I waited that long, I finally got off work and was able to drive to the location. while I was there I called while I waited in line, still no answer. Finally when it was my turn I asked the assistant pharmacist if their phone was working she said yes, but they are too busy to answer any phones that if she took the time to answer the phone but she wouldn't be able to help me so I responded no if you picked up the phone you would have been able to help me and prevented me from coming here to ask a question, she then proceeds to say well if any of my other associate side stop to answer the phone then no one would get the job done. I think that is his poor mentality and what's the point of a phone if you're not going to pick it up doctors in all sorts of medical professionals call pharmacies all the time to make sure the medication of Paul correctly and feel correctly, and if you're not answering the phone and you're only doing half your job mind you there were over five people working not acceptable. If this is how they run the place it should be shut down.
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August 2023 by Theresa Renfro
CVS, you MUST do BETTER. Just left. I enter to drop off package for Amazon. Did not drop off due to not being the exact drop-off location. This is not the reason for this review. THE BATHROOM......O?M?G?....The stench?....there was toilet tissue on the floor someone used to wipe their bottom. There were two hand sanitizers on the floor. The floor was so disgusting. i really didn't want to walk on it.The only reason I used it was that I could not hold it any longer.
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July 2023 by Sheila Wilson
Just got off the phone with someone in the pharmacy who refuse to look up a medication to tell me what store has it available? She said she needs a physical prescription to punch it in before she can tell me where I can find this medication. I have called seven or eight stores in driven to five because she did not want to do the work. She hung up on me terrible customer service.
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May 2023 by Latasha Hambrick
TERRIBLE, TERRIBLE, TERRIBLE CUSTOMER SERVICE, the pharmacy is terrible and rude , literally imagine if your sick or just in desperate need of your prescription these people will literally tell you anything to get you out their face , today is the day I switched pharmacies! Literally walked out and switched pharmacies TO WALGREENS . So tired of the ride and disrespect and to be particular it was a guy working the counter this day !!! He was so rude I wish I had his name to take this to corporate, just hire new staff I spent an additional 4 days without my prescription , with that being added the rude and ignorance of the male staff member at the Pharmacy on upper riverdale rd beings no comfort . All in all DO NOT SEND YOUR PRESCRIPTION HERE
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May 2023 by Queen Brewer
It’s alwaysssssss an issue when coming to shop here or pick up medicine I swear I hate coming to this pharmacy cause they hours are when the workers want to work. Super unprofessional. I’m switching pharmacies asap.
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April 2023 by Charlotte T.
Worst pharmacy. send your prescriptions else where. I've been trying to reach someone for 1 hour now. They flat out just ignore the phone or send callers to voicemail it's ridiculous and the manager needs to be fired. They canceled my prescription for no reason. If you guys didn't have it you could've transferred it. Smh this cvs needs to be dealt with
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March 2023 by Regina H.
I refilled my prescription online and it said it would be ready on 03/27/23 @ 3pm. I tried to pick it up and the cashier told me my total and asked if it was ready and the pharmacist said no. I could pick it up tomorrow. I explained my account stated it was filled and ready to be picked up. He was the most rude disrespectful person I've ever known to work in a respectful job as his. His attitude then spread to the whole staff. The next day when I went to pick it up the lady said I could on the 1st. I went online and they had changed it stating it was now filled on the 1st, a day that hasn't even came yet. I called CVS online and they provided no help. I filed with the pharmacy board, the national board of pharmacists, the BBB. I live an hour away from that pharmacy. CVS has a 2 day rule as a promoting factor for their company which they do not honor. They also don't honor the information for customers about the pharmacists and their license number hanging in a general area for customers to see. In fact I asked the lady today for her name and she wouldn't tell me nor would she tell me her license number. I believe she didn't have one but that's neither here nor there. It was the worst experience all around and it will never happen again. I will transfer my prescription after I finally get the one that was filled on 03-27/23, like my online account said.
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February 2023 by Celeste Berry
Very unprofessional, they don't pick up the phones. This establishment had a floating pharmacist who literally lied.
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February 2023 by Maxiii
not going well! I MAINLY come to this CVS Pharmacy to pick up my mom's medicine from the doctor (some days) and the medicine Is NEVER ready for pick up. I've came here a few days ago ready to pick up the medicine and they said, "Your medicine isn't ready yet, come back tomorrow blah blah blah!". And I was like, alright I'll come back tomorrow. Then, the. Next day the medicine is STILL isn't ready so I decided to give them some more time. And then days days LATER... I came to revisit the pharmacy. I haven't gotten a text nor a call. So I came to check if My mom's medicine was ready to be pick up.They still say that the medicine wasn't ready to be picked!!! omg!!! When will this medicine EVER be SO READY? It's been days now. More like a MONTH!
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January 2023 by Fatgyrl B.
If you have a prescription to pick up at the pharmacy they are the rudest pharmacy workers I've ever encountered! I was the only person at the prescription counter No one ever spoke nor acknowledged me, No we'll be right with you! I was waiting for 5 minutes before I spoke up! I hope krama catches up to them QUICKLY
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January 2023 by Ronikha Maxime
not going well! I MAINLY come to this CVS Pharmacy to pick up my mom's medicine from the doctor (some days) and the medicine Is NEVER ready for pick up. I've came here a few days ago ready to pick up the medicine and they said, "Your medicine isn't ready yet, come back tomorrow blah blah blah!". And I was like, alright I'll come back tomorrow. Then, the. Next day the medicine is STILL isn't ready so I decided to give them some more time. And then days days LATER... I came to revisit the pharmacy. I haven't gotten a text nor a call. So I came to check if My mom's medicine was ready to be pick up.They still say that the medicine wasn't ready to be picked!!! omg!!! When will this medicine EVER be SO READY? It's been days now. More like a MONTH!
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November 2022 by Jannifer Sophia Jackson
This is the WORST CVS I’ve been to in the whole state of Georgia!!! It’s bad enough that they close at 7pm. But the fact that it takes SO LONG to get your prescription filled is ridiculous! The workers are so unprofessional most of the time! And Why is it that the whole pharmacy closes down for lunch??? Can they not go on break at different times so that the sick can continue to get their medicine? I wish there was a negative star button, because they don’t deserve one.