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March 2024 by Ninisha Gilmore
HORRIBLE EXPERIENCE I WAS CHARGED FOR AN ORDER THAT MY HUSBAND NEVER RECEIVED! CUSTOMER SERVICE TO RESOLVE THE ISSUE HAS BEEN A NIGHTMARE. I WOULD NOT RECOMMEND
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March 2024 by Brittani
Great customer service. Everything was good and fresh.
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February 2024 by Rio Jack
Great experience!
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February 2024 by LaQuilla Brown
I will never go there again or refer no one to the location off of hwy 138!!!! They very unprofessional , their customer service sucks, the cashiers are very rude. I made placed an order online before Valentines Day and didn’t know the person was allergic to strawberry, called a day before Valentines Day to have the order changed to something else without strawberries. The young lady kept telling me that it couldn’t be done and being rude. She finally changed the order, l, saying it wouldn’t be ready til Friday and I specifically said no strawberries, she said okay. I get there Friday to pick my order and had strawberries in it!!!! I WILL NEVER NEVER EVER SHOP THERE AGAIN!!!!!
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February 2024 by Leticha Heflin-Word
I must express my profound disappointment with Edible Arrangements, specifically the Riverdale location, following my recent experience. Weeks ago, we invested over $200 in the hope of surprising a loved one on Valentine's Day. However, almost a week later, the situation remains unresolved. Despite the numerous attempts of my partner and I to seek assistance, including over 10 calls today alone (only to be sent to voicemail), we have not received adequate support. Regrettably, this is not an isolated incident, as my repeated calls last week were met with being forwarded to voicemail.Having spent a significant amount of money, one would expect that an order placed well in advance would be delivered as promised. It is particularly disheartening that despite placing the order early, it has not been fulfilled as stated. This level of service is below expectations and has left me deeply dissatisfied with Edible Arrangements' services at the Riverdale location.
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February 2024 by Stephen Duncan
I ordered flowers and balloons for my wife on Valentine's day just yesterday,they never arrived and when I went to the store to get a refund I was met with unprofessional and condescending attitudes from the managers smh and I still haven't got my refund. I will never order from them again!!!!
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December 2023 by D. Shanté Washington
I wish I could give them zero stars. The manager lacks curiosity and refused to fulfill a birthday order even after paying for it. Do not patronize this location.
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December 2023 by Pape FALL
Clean space with a great customer service.Probably the best customer service that I have ever received in this area. Kudos to the associate #Devi.
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October 2023 by TAMIKA WYATT
They went up on the price and don't give you fresh fruits or cheesecake
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October 2023 by LaShonda Bolton
I will never order from this location again. I ordered my best friend chocolate covered strawberries for her birthday and when she opened the box to eat them, the strawberries looked old and had mold on it. Also, if you look at the last picture there is a bug in the strawberries. Simply disgusting! I called to file a complaint and was told that I had to wait 24 hours for a manager call back. See for yourself!!!!!!
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August 2023 by WOMB PROJECT
Best store in GA! I order from this location a lot, we usually put our orders in a couple of days in advance but our last orders have been very last minute and this store delivers each time. Amazing fruit, Great leadership, always friendly. Ask for the manager she will take good care of you!
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March 2023 by Oren Bryan
I was very disappointed with the way they spoke to me and they have lost me as a customer. To top it off, they placed me on hold and never came back to the call. I hung up and called back but no one picked up the phone.
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December 2022 by Roberta Jackson
My order once again was perfect! I came a few hours after my original pick up time. I made the call and it was delivered to my car in less than a minute. Wonderful customer service at the Riverdale, GA location. I will be back!! Well Done!
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December 2022 by Kim G
Excellent service. Excellent product. Fruit was fresh. I had never visited this location, but was glad I did. My coworker absolutely loved the arrangement.
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December 2022 by Kayjay Len
Loved the service and quality of the arrangement on my order. Thank you all for being so thoughtful and efficient in such a short period of time. It was greatly appreciated :)
