-
October 2022 by Cortell Manuel
She Did Not Do The Design That I Gave Her The Picture Of, She Just Did Whatever, & Still Demanded Full Price!Not Cool, Not Nice!
-
September 2022 by Jessica Montgomery
Terrible customer service. Appointment at 12, she did not get started on my daughters hair until 4:45. I was asked to blow dry my daughters hair myself. I politely declined. There was an inappropriate movie on with nudity and violence in the presence of children. I most certainly will NOT be returning. This is not a place for children..or ANYONE that values their time.
-
May 2022 by Zay H
It was two ladies and one of them their teenage daughter. I got there after 2pm and they were finished after 7pm. The older lady with the short hair most did the braiding, she was cool. But I did have to hold onto the front of my edges since I felt the braiding by one of the women tugging. Besides that it’s my 1st time, I had no issues.
-
May 2022 by Ashley Paige
Love my hair ever time. I have beening going here for over 5 years
-
April 2022 by the natural n.
They can't braid y'all they just can't They don't use any styling gel just Vaseline they don't blow you hair out all they way it's just bad
-
February 2022 by safiya brown
Their customer service and braids are wonderful!
-
September 2021 by Mr. T
Kool people
-
July 2021 by London W.
I went in on a limb and because they are 2mins from my house. It just seems like they do things the cheaper way. No gel was used for my hair. Instead they were using VASELINE. I asked for knotless and showed her the picture but a few times I felt her doing box braids in the back. When I said something she says OH ITS JUST TO CATCH THE HAIR... what does that mean? If I'm paying for knotless I want knotless. They will not blow dry your hair. They do not know how to tuck and braid. When she dipped my ends she did not put a towel around me and burned my shoulder. First picture is what I asked for vs what I got. She did big braids in the back and really small ones in the front. Parts were straight trash and like she didn't even try. When I told her that's not what I showed on the picture she says she will fix it but will have to call me the next day. NEVER GOT A CALL TO COME GET IT FIXED EVEN THO THEY HAVE A SIGN THAT SAYS WILL FIX IN A 2 DAY PERIOD. I called and she hung up on me sending me a text saying she will call back and never did. $180 loss.
-
July 2021 by Janice Anderson
The ladies are awesome! Very professional and make you feel special. Being going there since 2012!!! Love my hair and love the ladies. God bless you all? Thank you for your services? Highly favored?
-
July 2021 by Barbara Flanders
Real nice lady she's good at what she does her fingers work magic
-
April 2021 by Stephanie T.
DO NOT GO HERE... This shop is ghetto, dirty and unprofessional. I had to call the POLICE on these women because they were so combative after they messed up my hair. First off, they have all of their young children (I counted at least 6 of them while I was there) running around and helping them braid hair. I sent the owner a picture of large Knotless square braids and got quoted $100 dollars. I set up an 3pm appointment. I got there on time and the owner told me she wasn't ready for me and would give me a call when she was. I got a call at 4:30pm so I head back to the shop. Before doing my hair her heavy set worker with glasses asked me to show her a picture of how I wanted my braids. I showed her a picture of large SQUARE Knotless Braids. Before starting I told them that I needed to be gone by 7:30pm for work; they said no problem. It hits 8pm and now they're rushing to get my hair done. The owner's daughter starts to help the heavy set lady in the back with my hair. The owner comes and she starts to do the top of my hair. I noticed that she is doing my braids too small and the parts are crooked so I tell her to please do my braids bigger and make them neat; she said OK no problem. She starts to do my braids again and I noticed that there are knots and she is braiding my hair too tight. I tell her and she said she will fix it. They finally finish my hair at 8:30pm. Now I am rushing because I am late to work so I couldn't get a good look at my hair. I handed the owner $100+ a $10 dollar tip and handed her worker a $10 dollar tip also. She counted the money and then says, "No". So, I was like, "No what?" She then says, "It's $160". I said, "Ma'am you told me it was $100 dollars". She said, "No". I pull out the text messages and says, "This is you right?". She says, "Yes, but I did braids smaller for you". Mind you I didn't ask her to do the braids smaller for me. Me not being a combative person I just gave her an extra $40 dollars and made up in my mind that I would never return. When I get to work and my co worker says, "Girl your braids are really big in the back". I get home and I was appalled when I looked at the back of my head. I had crooked jumbo square/triangle braids with knots in the back and small braids with knots in the front. It legit looked like a 10 year old did my hair in the back. To make matters worse I woke up with bumps on my scalp from the owner braiding my hair too tight. I go up there the next day and I asked for a refund. The heavy set worker with the glasses points to a sign and then has the nerve to to yell at me. Then owner joins her. I don't do ghetto mess so I called the police. Once the police comes their whole attitude changes. They said they would fix my hair when they got done with the customer that was in their chair. I got there at 10:30am and they didn't start doing my hair until 7pm. The whole time while the heavy set lady is taking my hair down she is smacking her lips. How are you mad at me and you messed my hair up? Please save your energy and money. You will regret coming here. I have added pictures. I am the girl with the burnt Orange braids and glasses.
-
January 2021 by Jimmy T.
Horrible experience. I am a male with about 8' inches of hair. I Stopped in and asked for 2 straight back braids. It look her 10 minutes to braid my hair, and that's including the time it took her to blow it out(which she hit my ear multiple times) she then charged me $25. I am completely unsatisfied and I would NOT RECOMMEND TO ANYONE.
-
November 2020 by Lasheka Russell
I had a rush job done on my hair. Braids started to fall out in one week. They did not know how to do a bob hair style. I have hair loss due to their tight braiding. I really want to sue for hair loss. I paid 160.00 for amateur work. I will never go back to this braid shop again horrible services.
-
November 2020 by Viola Hardy
I have used Kassia hair braiding for years and not once have I ever had a bad experience. They have always had great customer service and has never been anything but kind. They have same day appointments and they will remove your braids for a small fee. Can't beat their customer service.
-
November 2020 by jakeia greer
I walked in on a lim and asked can they do my 7 year olds hair. 8 braids in a ponytail and 2 hanging down...$70 bucks! I explained that’s a little steep for that style. Are you willing to work woth me? She said yes. I was excited about her doing my daughters hair as she seemed to could really braid. I had confirmed picture work as well as in person work. Very nice! She did my daughters hair and I will post pics below. She did not dip, trim, gel nothing down. I asked 3x are you done and she was like yes. I was so furious I paid and left. How dare her not even attempt? ? I will never come back and I will tell any and everybody to stay away!
