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July 2024 by april Sims
Simple appointment and check in process and very friendly staff
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July 2024 by Nikki Hunt
Making a appointment is useless here I literally waited a hour and 30 mins after my appointment time
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July 2024 by Vic Vickers
Excellent customer service.
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July 2024 by Sarah France
SUPER Easy to schedule my needed appointment, convenient location, easy to find.. very easy to check-in, bilingual communication available, friendly staff, very personable. Great experience, thanks!
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July 2024 by morris jackson
If you want to sit all day to be seen for a drug screen this is the place for you I wouldn’t recommend going at all
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July 2024 by LaQuana Hill
The nurse was extremely fast and she always makes my visits easy. I appreciate all that she does.
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June 2024 by Chris Valdez
The test being conducted needed drinking water. The office did not have bottled water, had to go buy a water bottle to conduct test or drink faucet water. Testing sites need water so they should be the ones buying water. Waited here for 30 minutes even though I had an appointment and they didn’t tell me before.
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June 2024 by OPINIONATED FACTZ on culture
They need to go into this place and shut it down.... anytime I have to use this facility it is the most poorly ran.. it is a continuation of the words being said we don't have anybody here working but one person to do that... while the lobby is overrun with 15 to 20 people that need to utilize a service that one person is doing.... it is an average wait time of 3 to 4 and 1/2 hours for a walk-in and 2 and 1/2 hours if you do have an appointment... no other Quest facility is ran like this... and the lady with the bad eye is really not helpful very slow as if she doesn't care to get to anybody and then rude once everybody is sitting there for 3 hours and upset... I think this Quest facility alone should have every employee drug tested every day before they start.. it is utterly ridiculous
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June 2024 by Morgan Shorts
It’s only 2 workers. 1 who takes blood and the other takes urine. Either wants to accomplish anyone in the waiting who has been waiting for 2/3 hours. Screaming at us which is very unprofessional
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June 2024 by Arnold Jackson
I received great service and the office was neet and very comfortable
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June 2024 by Richard Thomas
I came at the scheduled time in the afternoon and was told that my tests were such that they could only be done in the morning. I booked another appointment for the morning.
I was 15 minutes early but my assigned blood work specialist was new and needed lots of help from others on setting up the computer for the orders of the tests.
This took about an hour.
Then the actual blood draw started with a failed attempt which drew some blood and then the drawing from the vein that worked, took very long.
It was more painful than a blood draw I had from another service recently.
It was very unpleasant though the specialist was very polite and
pleasant.
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June 2024 by Jennifer Smith
Fist and last time going to this location. My appointment was at 10:20, I got called to the back around 11:30. The phlebotomist that drew my blood was nice, however she had a difficult time with inputting info into the computer. Giving 3 stars because of wait time and this was with an appointment.
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May 2024 by Aleshia Lester
The staff was very understanding of my special needs child and was skillful in dealing with the issues at hand. They were respectful and professional.
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May 2024 by Suite Pisces
I do not like having to drive farther than I previously was driving. Quest closed the Cleveland Ave. location, now I'm having to go to Riverdale location.
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April 2024 by Nicole D
Staff is very pleasant and patient.
