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March 2024 by Janie Mckesey
The maintenance person is really passionate about making sure the request of your repair is completed. I appreciate the care.
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March 2024 by Life Hacks
DO NOT MOVE TO THESE APARTMENTS !! It’s disgusting the way they moved me into a roach infested apartment . And I know what you all may be thinking .. but I found out they leave vacant apartments dirty and filled with garbage until they find someone else to move in. The apartment upstairs from me was left vacant and filled with trash for months. They will show you a nice looking apartment that was filled with trash just days before
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November 2023 by Shyvonne Kirton
So far from what I have seen, I like. Latoya was great. She showed me a lovely place and she was very helpful with much needed information. Hopefully all goes well and I’ll be a new tenant.
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November 2023 by Samuel Howe
I previously left a better review based on my experience with the property manager. She's great. But if you move here, prepare for the most bipolar, uncoordinated service you'll experience. One week you'll have someone come fix almost your whole apartment and the next they replace them with someone who's ghosting you and they're taking 3 days to give you a key that's just sitting on the desk. Come on guys.
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November 2023 by William Stark
The 5 star review is only for the leasing agent and the property manager. They are the only reason the property is standing. I came in for a tour 11/15 and the assistant manager completely disregarded me. Walked past me and didn’t say hello. She really shouldn’t be there. Everyone else including maintenance was pleasant and welcoming.
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November 2023 by Kayla Davis
I toured these apartments with Mekal before moving in, he is funny!! Made the tour enjoyable and answered all my questions. Then as I was applying Aisha was very helpful this is my first apartment so she made me aware of everything I needed and what I was missing for the application and I got APPROVED!! The maintenance team is great and very communicative so far I had problems with my shower they came and replaced the whole thing got a new shower head and everything, Michael one of the maintenance men came and fixed my heating problem asap. So, for my first apartment the experience has been great so far.
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October 2023 by Víktor Kouverthié
Fine experience when I signed my contract. But it went downhill from there, the unit was not move in ready and it took several months to get all things resolved. I haven’t had air conditioning for over a month. I’ve informed administration but nothing is being done. They offered no solution or time frame and they have the audacity to demand full rent on time. They do not respond to my emails they are just awful. I’d move asap but it’ll be a year of this nightmare.Update: I move out my move out date was October 3rd I went to the front office to give my keys after I left the apartment clean and empty on September 23rd. Well the incompetent front office is charging me a month of rent for October for some reason. Do not move here they will scam you out of your money if they can.
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September 2023 by Frances Bell
HelloMy daughter live in these apartments. They never answer the phone and they will not fix the rat hole in her wall. YES!!!! They have them really bad too. Definitely don’t want to throw trash away at night. Don’t move here!!!!!
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August 2023 by Dejia Phelps
Mekal Benson made my move in process so quick and simple! Can’t believe he is just a leasing agent! Very funny and down to earth! Answered any questions I asked and was very clear about all the instructions!
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July 2023 by Pearl GrahamJohnson
Time tried to move Refrigerator to level it and Scratched up the kitchen floor the following needs attention: Blinds. Carpet. Cabinets ,sinks bath tub, kitchen sink and faucet, Unit needs to be painted Refrigerator still Not leveled. job not is still NOT Finished Thanks in advance for service.
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July 2023 by Jasmine
I personally love my apartment I just hate the garage on both ends of the parking lots. Garbage will bring bigger rodents like rats, raccoons and possums. If we are required to pay such high rent then the garbage should NEVER look the way it looks on the day to day bases. It’s embarrassing to have company and that’s the first thing they see. I also don’t understand why we don’t have cleaning people that tend to the apartment stairs/hallways. Again, with the rent and additional add on fees being so high I would expect the service to match it…
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July 2023 by Rod
Any name is Desmond and I have lived at shadow ridge for Over 6 years and this is truly an amazing place to work the staff is simply amazing and very helpful . I would love to shout out Aisha and Shanteal, they are truly amazing and patient . I have nothing but amazing things to say . If you want to make this your home to stay I truly advise that you do and they ensure all residents are assited and with professionalism.
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July 2023 by SUNNY BOYEJO
I can't stand this shadow Ridge Apartments, can't wait for a date in Clayton County Court house ,for Human rights for people staying in this shadow Ridge,locking us out in the parking lot of the Gate not working and opened to drive in ,to your Apartments after working 12 hour shift from work, the situation is getting worse day by day, before I move hell out of this place, l will proofs my case in Court of Law,so helps me God, and TV News will help us carry it ,out and also the Scams that's going on in the Shadow, Ridge Apartments, and Aircooler is not working for the pass two years ,living in this Apartments. So call mother furker home. Hated coming to the apartment, nothing working inside the Apartments,
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June 2023 by Pearl Johnson
Time tried to move Refrigerator to level it and Scratched up the kitchen floor the following needs attention: Blinds. Carpet. Cabinets ,sinks bath tub, kitchen sink and faucet, Unit needs to be painted Refrigerator still Not leveled. Thanks in advance for service.
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May 2023 by Jody montgomery
I'm giving them 3 stars because I came in one day to do a tour and when I first walked in it was only one person working and he was with someone. no greeting so I kind of understood however when a female client walked in he spoke to her that was one, then another staff worker walked in she greeted me (very nice by the way) I explain my reason for being their, she said just one minute the male who didn't greet me would take me on the tour. He took one lady on a tour then afterwards came back still didn't say anything to me then proceeded to converse with I'm assuming maintenance staff, sad part was they even greeted me. then afterwards took a personal phone call. I say all that to say this he was rude as hell. the first lady I spoke to end up taking me on my tour she's one of the managers very polite and professional. luckily she was there because I don't think I would have even gotten a tour if she wasn't.
