U-Haul Moving & Storage of Riverdale offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. They also provide portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane, as well as online reservations. The reviews indicate that the staff at this location, including Dee, Tamara, and Daytia, provide excellent customer service. They are described as knowledgeable, helpful, and efficient, even when dealing with multiple customers simultaneously. The manager, Mr. Fozzy, and his team are also praised for their warm and welcoming attitude, as well as their willingness to find answers to any questions. However, one customer had a negative experience when returning a rental dolly, as they did not receive a refund for the $48 they had paid. Additionally, another customer was dissatisfied with the check-in process, as they had to stand in the rain while the employee remained in the truck, which was considered poor customer service. Overall, the reviews suggest that U-Haul Moving & Storage of Riverdale offers a wide range of services and generally provides good customer service, with a few isolated incidents of less than satisfactory experiences.
I do not like the after hours drop off web features and the drop box is nothing like the picture
February 2024
Excellent Staff. Very Knowledgeable and Quick! The young lady at the front desk blew me away assisting 3 people at one time while answering the phones. Wow! The young man out assisting with hitch connections was very knowledgeable and helpful. Great Job!
February 2024
I rented a dolly and it was the wrong one so I immediately took it back and they was just closing and I didn’t get nothing in return for my $48.00 and I left it because customer service told me to hurry and take it back and I did
