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April 2023 by Thiswas D.
Was sold a mattress pad repackaged as brand new that was full of human feces, menstrual blood, vomit, and cigarette ashes.No one will pick up the phone and if they do Im hung up on as soon as I explain the problem.
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April 2023 by Cheryl L.
I've done two pick up orders with them. Both times they charged me for items that I did not get. Then told me I had to go back to the store and go inside to get it resolved. They did not give me a receipt either. Not sure what the purpose is of using their service. I will definitely not be donating their corporation any more of my hard-earned money.
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November 2021 by Pamela B.
Employees have always been very helpful to me. My only complaint is that the receipt received is very light still and hard to apply for rebates. I do agree that the Walmart in Dallas on 120 has more variety and a much better store
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April 2021 by Eric B.
Dropped the car off at 1:15pm on 4/26/2021 for an oil change and tires rotated. I asked how long it would take and was told 2 hours so we left it. Called to check on it at 4:30pm when I hadn't heard from them. They said it would be another hour and would call when it was ready. I saw they closed at 7pm and since it was 6:30 and hadn't heard from them I went down to check on the car. Arrived at 6:45 and was told it would still not be ready until 8pm. Sat and waited and finally got the car at 8:30pm. They didn't even start on the car until we got there. Was told the other help left at 6. There were only a few cars in the parking lot when we dropped it off and none in the parking lot when we arrived at 6:45. This place has NO MANAGEMENT at all! If they did this would not have been allowed to happen. Can't blame it on being busy or Covid or anything else but management. When we showed up, the cashier even tried to talk us out of having the stuff done and bringing it back another day after having had the car for 6 hours. STAY AWAY
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January 2021 by Alice M.
Absolutely DISGUSTING, no enforcement of wearing masks, no sanitation whatsoever, employees aren't even wearing masks and if they are they aren't being worn correctly (such as the mask being worn around their neck), the store is appalling. I passed by a group of people (not wearing masks might I add) discussing how they are supposed to be quarantined as they are sick but think that 3 days of quarantine is enough so they are now at the Walmart with no mask enforcements or sanitation methods at all. No wonder everyone is getting sick, this place is a cesspool of germs. I would avoid coming here at all costs if you value your health. I plan on coming back solely to gain more evidence of this neglect to public health and safety and letting upper management know and even corporate if I have to. I'm not a Karen, I've just seen too many people I love suffering when it is preventable with SIMPLE measures. If you aren't going to enforce masks (even though there are multiple signs throughout the store saying masks should be enforced throughout the establishment as well as sanitation methods) ATLEAST offer sanitary options such as being able to wipe down my cart or sanitize hands. By now this is not a political debate, this is a store and company wide policy that is being blatantly ignored and disregarded. People are dying and your Walmart and it's failure to provide a safe and clean environment is part of the reason why. DO BETTER. *** I've made corporate aware, and will be sending them photographic evidence of all employees and customers not following proper guidelines.
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May 2020 by Ken G.
Probably some of the worst excuse for employees I've ever seen. Unhelpful to the point of being obstructive. Store is usually messy and unorganized, website will indicate that products are in stock, you get there and in actuality there are ZERO in stock, and vice versa. Sad in just about every aspect.
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July 2019 by Denise W.
I go Wal-Mart a lot. This is the third time I did not get home with all my purchases. I did not get home with 3 items. But unlike the other 2 times I will not let this go and you keep my stuff and take the money. Doesn't seem right to me what do you think? Also the phone number that you list is only good if you have a pharmacy bakery or electronics problem I connected with the bakery department hoping they could give customer service the lady who answered the phone was very rude I work in the bakery I don't know the number and it was said as very sarcastic. The 0 number is worthless nobody ever answers the number . You people make so much money I think you could maybe hire a phone person!!!
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July 2019 by David H.
I understand that certain departments aren't open all the time. Not sure why customer service would NOT be open all the times the store is open though. So I go in and stand in customer service at 7:20am before work on July 4th. 3 associates walk past me in customer service. "1 tells me she will be back in a minute". No one bothers to address anything else with me particularly the fact that custermer service is closed. The associate working the register finally turns and says it doesn't open till 8am. 2 associates 10 foot from me and 1 on the register just letting me stand there. And when I ask why they just let me stand there no one attempts to get a manager and address my obvious outrage. No I never raised my voice. I walked out called the manger and headed to work. I was late. The manager was nice and apologetic. Maybe it will help the next customer. I've always hated Wally world and this is why.
