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February 2024 by Ashley Bates
We had a GREAT experience this evening on 1/27/24 with Kurt! He was very friendly, professional, and knew exactly what he was doing! He said he was normally at a different store but we are so glad he got to help us this evening. Wonderful customer service! Thank you so much! My husband loves his new phone!
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March 2023 by Rhonda Turner
This was the 2nd time I have used this store & Ami helped me both times. She is the best! She is always nice & she knows what she is doing. She is always super helpful and doesn’t seem to mind spending the time it takes to get everything done when setting up new phones. I won’t go to any other store as long as she’s at the Rockmart store!
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December 2022 by Katherine Beaumier
The store manager went above and beyond the call of duty to resolve a issue with the return of a phone! It was so complicated and frustrating but her and her team tackled the challenge and got it taken care of! It was no fault of there’s not mine! Thank you so much for the one on one contact that you don’t get at the bigger corporate stores!
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November 2022 by Delisa Kent
I went in for a new screen protector and while replacing it , there was a residue left on the screen from the old one and Jade made sure that every bit of the residue was scrubbed off and the protector was placed to perfection! Her customer service was A1, thanks Jade!
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I went in for a new screen protector and while replacing it , there was a residue left on the screen from the old one and Jade made sure that every bit of the residue was scrubbed off and the protector was placed to perfection! Her customer service was A1, thanks Jade!
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January 2022 by Jason Kirk
Madison easily made this our best experience we have ever had in a cell phone carrier store. We live 2.5 hours away and were visiting family for the holidays. My sister told us we needed to speak with her because she was "awesome". We did and once we left, we had switched carriers and were able to buy 3 new phones and 2 devices, all while saving money. She personally offered to drive to a different store to pick up a phone we needed.If we ever need anything else regarding Verizon, we will gladly make this drive just to go to her store.
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November 2021 by Karen Haas
My daughters phone suddenly quit charging. She hadn't back up her pictures and videos to her Icloud. She was upset because she thought she would lose everything. Ami went above and beyond to ensure nothing was lost. The most important thing Ami did was to ensure my daughter everything would be okay. The customer service that Ami has is amazing. She is the absolute best!!!
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November 2021 by Logan Donnell
Ami was so awesome. Definitely a stress free and enjoyable experience. All the employees in the store helped me setup my new phone and made the whole process pressure and hassle free .Also , that sweet lady deserves a raise !!!!
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November 2021 by Rhonda R
Madison was great! Very knowledgeable and helpful.
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October 2021 by sabrina hulsey
Ami and Madison are top notch. They know their stuff. They helped troubleshoot my daughters device as well as activate her new one and even sat with me til mine was ready to walk out the door
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October 2021 by Joyce Johnston
Michael is the best person I've ever delt with very helpful to me
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October 2021 by Chris Underwood
Love the store. Mr. Daniel was as helpful as always.
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August 2021 by Lance Odom
Madison has wonderful customer service skills and willing to help with anything. Her Manager Paige, has trained her exceptionally well.Thank you, Lance Odom
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August 2021 by Rayford Lanham
Extremely knowledgeable and helpful.. molorie, Amy, and Madison.
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July 2021 by Juan Martinez
Madison was very helpful and made sure I understood every part of the process start to finish. She went out of her way to make sure my new phone was completely set up and made the over all experience enjoyable.
