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February 2024 by stanton perry
Didn't have what I wanted in stocks, but was very helpful in ordering the item and I'll have it tomorrow.
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January 2024 by John Bower
Helpful and knowledgeable staff. Thank you.
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December 2023 by Greg Hall
Very good service
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November 2023 by Sheila Stone
Called ahead looking for the cheapest battery for a vehicle I rarely use. I was quoted $94 and told there was a $22 core charge. I specifically asked if the price given included the core charge. I was told " yes" and the $22 would get deducted if I brought the old one. When I arrived I again asked for the cheapest battery that would work. The man looked at the battery I brought in, then proceeded to tell me the cheapest was $189. I informed him of the previous call. NOW he looks up the $94 battery but tells me that price already has the core charge deducted. He refused to remove the $22.
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November 2023 by Niki Ausburn
Love this Advance Auto! The staff is always so nice and willing to help any way they can. Thanks y'all!
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November 2023 by Maria Pagan
The people that work here are awesome like Chris and Drew I believe his name is Dwyte
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October 2023 by Alan Spallinger
They were approximately $100 more than the competition.
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October 2023 by Linda Shanks
We bought oil cap from one advance and returned it to another advance ,they said it wS Ok to do this,saved us from making an extra trip Also $$$ on gas
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August 2023 by Re privately “CHAMP” Williams
I need a axle for a handudai sonanta left front side showing you have one cargestprice drop for 44.097R4P+JV Rome, Georgia
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August 2023 by Charles Stevenson
Adjusted review Downgraded - Although some of the staff are excellent I've noticed a few who are lacking basic knowledge and common sense And when I interject I get the stonewall attitude of well whatever. The working person which is the predominant demographics of an auto parts store, does not have time for such. And why do you not carry a descent pair of pliers? I was in a hurry needed a pair. Employee did not know what a regular pair of pliers were. I am not embellishing. "Here?" 'No those are needle nose' "No those are not needle nose just long nose' "Ya ok do you have just a regular pair of pliers besides these with the nut that unscrews when you scissor the them like this?' (Absolutely the biggest joke I've ever seen for pliers No reputable auto parts store should sell such useless things. 20sec into a task and they would be unscrewed and in pieces) "No just the ones you have" So I had to go somewhere else for pliers when I was rushed for time. Someone is not paying attention at the store level or at a higher level.
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August 2023 by Derek Weeks
They tend not to but some of the men have things to say to customers because it’s there pet piece . I see now why there is a push for woman store mangers . They understand about drama more in theses days . A man told me three times if I order online don’t come till I receive emerald . Well I usually order in parking lot . And if I see there arnt crowded I go in and tell them . They can say it has gone thru yet all they want I’m letting them know in mothers I’m ready when it’s ready . I exsplained which email cause o place an order I get 2 as soon as I do it . Just don’t understand what there thinking when the feel the need ti be I. Control . Cause I’ll walking around and might by something or put it in google cause I’m a google guild . And I’ve had three businesses offer me stuff ti remove my review . This particular case I will never remove it
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June 2023 by Shelly Pope Kelley
WONDERFUL service and suck a knowledgeable general manager. Thank you for all your help Dewey! You have a beautiful store!! Such an improvement since the last time I was in there a year ago.
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May 2023 by David G
received the best customer service today. This is third location I've been to this month for a battery problem. First store unable to honor warranty because I got at another location and they had no way to retrieve information. 2nd said battery fine, but I needed $500 alternator. I actually stopped at an auto zone to have battery checked and it was defective. Now to good part. Greg was already checking another vehicle when I pulled in. He quickly determined battery problem and said he would verify warranty. Information not on his local network and he checked central. Not available, so he called original location and after a couple of attempts he found the proper transaction. He quickly exchanged battery and installed it. Cudos to him
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May 2023 by David G.
I received the best customer service today. This is third location I've been to this month for a battery problem. First store unable to honor warranty because I got at another location and they had no way to retrieve information. 2nd said battery fine, but I needed $500 alternator. I actually stopped at an auto zone to have battery checked and it was defective. Now to good part. Greg was already checking another vehicle when I pulled in. He quickly determined battery problem and said he would verify warranty. Information not on his local network and he checked central. Not available, so he called original location and after a couple of attempts he found the proper transaction. He quickly exchanged battery and installed it. Cudos to him
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May 2023 by t&t Horton
Friendly service. Very helpful
