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December 2023 by Faye Beckham
Great location, clean, friendly staff. Breakfast was great also!
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December 2023 by Fletcher Ford
Well for starters the only usb port in the room does not work. When i called the front desk all the person could say is "Im sorry, we have block chargers for sale" The luggage stand and light base looks like it came from the beach. Rust stains all over. I'm done with Day Inn and their accommodations. I find this hotel sub par.My wife and I went down the street and bought a wall charger. When we go back to the room, I plugged it into all of the convenient outlets. They were all so loose that I had to use my wallet to get a good connection so our devices would charge. This must be an old property. I hope my C Pap will be able to work. Many other properties that are really close to this one. Please choose one of the other choices.Rooms: They seem clean. I think everyone would expect the same.
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November 2023 by Dawn Jucker
Perfect if you need lodging close to the hospital. Loved my stay. Excellent!
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November 2023 by Michelle Cox
I would not recommend a stay here. The front desk staff appeared annoyed by us checking in and scolded my son when he leaned against a barrier looking at their snack selection. The rooms appeared updated but were dirty. There were stains and hair on the towels. The bathtub and floor and bathroom floor were dirty. Breakfast was nonexistent 30 minutes before the service ended. The beds were comfy. The checkout clerk was nice and the maintenance guy was very helpful and nice.
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November 2023 by Melissa Slocum
As a business traveler I have stayed at many hotels from budget to luxury. The staff at this property was outstanding to deal with. When I made an error the staff went out of their way to accommodate me. The service industry is tough, and I know how entitled some people behave. So I give this staff 5 stars for their performance because even though I had made an error, they went the extra mile to make sure I was cared for and my belongings were secure. I would not hesitate to book at this property. To the staff…thank you for your kindness to this overly weary traveler! You are truly wonderful people!
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October 2023 by Sham Salam
Very bad hotelVery bad customer serviceRoom has A musty smell similar to rotten wood, which is most harmful to the respiratory
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October 2023 by Beth Burgee
Gross. Dirty. Chemical smell in room. Stained sheets. Filthy ac unit. Room seemed like the floor was slanted. Desk was falling apart. Management needs to do a thorough cleaning and review of the condition of these rooms. The one good thing was that the staff was friendly. Will not stay here again.Walkability: close to aldi and applebees.
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September 2023 by Nola Wade
Room was clean, staff was great! Very helpful in finding things for us to do while we were in townNearby activities: Close to downtown, restaurants, and main highwaysSafety: Nice area, quite
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September 2023 by David McDaniel
Rooms were clean, everyone there was nice and helpful. Perfect location to were we needed to go for our Rally.
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September 2023 by Rockwyla
Amanda is absolutely the best person for this job she is super attentive and on point with any problems or concerns I may have about my stay and my men I get 7 rooms a week and she has be amazing in this experienceRooms: Very clean and great service
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August 2023 by William Rice
Great place to stay in downtown Rome. Remodeled rooms are pretty nice for the price. I would stay here again.Breakfast was good, they have a pair of waffle makers and a hot bar. Coffee was pretty weak.We had a nice little walk to downtown restaurants for dinner. Plenty of options available.Nearby activities: Short walk to downtown restaurants and sightseeing. We visited the bridge with locks on it and Cosmic Dog for a couple of great local beers.Walkability: Easy to walk to restaurants and downtown sights from here.
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August 2023 by Crystal Porter
The new front desk lady, I think her name was Ashton? She was totally amazing making me feel welcomed, helping me get checked in, answered any questions that I may have had and explained her answers in a very clear and understanding way. Definitely a good candidate for a front desk job.
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July 2023 by Paula Stewart
My Granddaughter was in a tennis tournament at Rome tennis Center.It was a very convenient place to stay.We could get to the courts in less than 10 minutes. Staff was very friendly and helpful.
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June 2023 by R C
This motel saw its peak many, many years ago I'd say. The permanent black scurf in the tub, the black mildew on the shower curtain full of holes and the flaking paint and rust on fixtures, clearly shows that the owner is just milking this property without any care and feeding. Avoid this place if there are other options.
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February 2023 by Christopher Craig
Reserved online and printed confirmation page. On arrival, hotel overcharged our card, despite our showing them our printed reservation confirmation. Now refusing to refund.Edit to post after hotel replied to original post above: I’m fully aware that my printed bill shows the itemized amount charged to my card. I’m also aware of how credit card holds work. What happened is that I reserved my room weeks in advance for Price X and on arrival you charged me more than Price X… and would not honor Price X, despite my having a print out of my reservation from you own website. “No sir, that must be wrong. The computer shows Price Y. You’ll have to speak to a manager.” The following morning the manager was equally unhelpful and said “but you already accepted Price Y because you allowed us to charge your card - so there is nothing in an do.” At 2am, I didn’t have an OPTION but to let her charge the card and cross my fingers that the manager would have the ability and integrity to make a correction.I’m happy to call the hotel and continue the conversation… but my time is valuable to me - so I’ll likely just call VISA instead and have the fraudulent charges reversed through them. Bate-and-switch with a confirmed online reservation is FRAUD. Buyer beware…
