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October 2023 by Kyle Beck
The service is fantastic. Everyone ask you if you need help finding something and then they take you to it. This beats the Big Box Stores big time. Love this place.
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October 2023 by Drew Harcrow
1 of the best Ace Hardwares I've been to. Employee's are very helpful, and they have a good selection. There gun department is also stocked nicely.
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September 2023 by BenjY-Man “BEN” Johnson
VERY HELPFUL STAFF! Great items. Fantastic place. Highly recommend. Informed employees. Very cool..I worked at Home Depot for many years when I was in my 20's, and we were nice and did our jobs; but we were nowhere NEAR as efficient & helpful as this Ace Store. Excellent store and I will be back. Thanks. Y'all take care and enjoy your Day. ?-?#shopromega #acehardware #romega
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September 2023 by WilD.K
Awful manager mindset. One hour ago I was a witness to a customer trying to return a weed eater attachment that a salesman told would fit his model weed eater. The customer used it one time for 20 minutes and tried to return it. The manager told the customer that if you uses it regardless of condition it's returned in, it cant be accepted. Customer politely argued that if you buy a brand new item take it home and breaks the first time you use it then it cant be returned? and the manger said yes it can not be returned. Manager said he doesn't know any company that operates like that. I find that to be either a bold face lie or he lacks any kind of business/ manager skills. Home Depot, Lowes, Walmart, Harbor Freight etc. Imagine buying a brand new car to drive off the lot and have the engine fall out and not be able to return it. Most companies have a 30 day return policy, even if its slightly used or breaks in 30 days. Not at this Ace Hardware, I will no longer shop at Ace Hardware. Maybe if Someone higher up in the company reads this and fires the manager then ill go back.
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September 2023 by Kerrie Jager
Clean, fully stocked, and the manager was extremely helpful, friendly, and personable. Hands down, the best expensive store at which to shop!
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August 2023 by Dottie Smith
This is a really nice Ace hardware. First time we stopped. They have everything. I had been looking for some pickling products and they had exactly what I needed. Happy happy happy!
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August 2023 by Derek Weeks
Love this place but I wish they wouldn’t follow true hardware and constantly try to pin yiu down ti there help and skirt you out the door sometimes I want to repair some thing and it might take liokingbsrind ti I figure it out
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July 2023 by chase newman
My experience was short and sweet. A capacitor went bad in my AC unit. I called several stores and none of them had what I needed. Elder's Ace had it and whoever I spoke to on the phone took it to the counter for me. I walked in, paid for the correct part, and left. My AC was running 45 minutes later.
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May 2023 by David Jordan
First time in today. Friendly staff, might have been slightly short handed, but I eventually was able to have my key made. Very clean, well stocked store and.. they had guns! That's a plus in my book! Much more than a hardware store!
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May 2023 by David G
Lots of very freindly staff. I must have counted 6 staff members while i was there. Everyone said hi as i walekd buly them and the cashiers was very nice and polite! Well lit store with plenty of room to walk between the aisles. They have a wide range of home improvement items. The shelves were well stocked and the store was very clean. Overall a very pleasent first visit and im sure Ill go back again! Thanks Ace!!
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May 2023 by susan phillips
Took a stihl farm boss saw in because it wouldn't start. I believe his name was Randall. He took it outside, got it to run, and suggested that i clean it up, and put new fuel in it. I was super excited. I will return for future items, and shopping
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May 2023 by Conservative76
Had 2 pieces of glass cut and man who cut my glass wrapped them together in same wrapping paper and i took them to truck set them on carpet by backseat and got to building where i was gonna install glass and one was cracked other wasn't. Called the man that cut them he didn't offer to replace glass after confirming he already had a piece the size i needed.Why would you wrap 2 pieces of glass together? Makes no sense without putting something between them like foam. Store was very clean and well stocked.
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May 2023 by Tamara Harris
I love this place! They have things for men and women. Knowledgeable, friendly employees.
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May 2023 by Kelly Clackum
Great selection of plants! Love it! Staff friendly & professional.
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April 2023 by Jennifer Scoggins
Picture this... Winslette Pharmacy Gift Shop & Lowe's had a baby, and the result is Elder's Ace Hardware! What a neat place to stop in to browse, find things to enhance your outdoors, or even fix something broken around your house! The gift shop has the most unique to Rome h Georgia finds. You can honestly find a gift for the new homeowners or even for Mother's Day! Guys won't fuss about having to make the trip to Elder's because they will love walking through the grills, the big biy toys, and even the hardware section. I bet even they can find a gadget they don't own. Don't stop, get to Elder's right away!
