Matthew Peppers Allstate Insurance is highly praised for its personalized and attentive service. Customers appreciate the personal outreach from Matthew himself, who has checked in months after policy changes. The staff, especially Denise, is known for being helpful, friendly, and prompt, often responding quickly to inquiries via phone or email. Many reviews highlight how Denise goes above and beyond by providing quick quotes, helping lower insurance costs, and even sending information about discounts, making the process stress-free. Clients feel valued and well taken care of, with some mentioning that their insurance needs are handled within just a few hours. Overall, this office is recognized for its excellent customer service and commitment to making insurance simple and hassle-free.
No problem with agent but your prices got ridiculously high.
August 2024
Matthew Peppers personally reached out to me several months after adding homeowners insurance to my policy. You normally don't get that personalization from insurance companies.
June 2024
Never had a bad experience always get questions answered. Staff very helpful kind knowledgeable
