O'Reilly Auto Parts in Rome is known for its friendly and helpful staff who provide great service and respectful treatment. Customers appreciate the fair prices and the availability of parts in stock. The store offers quick assistance, such as checking check engine lights and providing advice on repairs, often for free. Many customers find it to be their go-to place for auto parts, valuing the good attitude of the staff and the overall positive shopping experience.
They didn't have the aftermarket part that I was looking for but the staff was friendly and helpful in trying to find the part I needed.
December 2025
They have the best service!! There's this one worker there ..her name is Kellie. I believe. She goes above and beyond to help the customers. She is friendly, very knowledgeable, prompt with service, and, ...not bad for the eyes either to look at. But, She's definitely the example of good customer service.
October 2025
Very nice employees. Kept a star because they didn't have what I needed. Gave 4 because he was nice & offered to order it for me.
