-
January 2024 by Jason Struckhoff
Pirelli Tires are great, if you don't drive on them. The company may be Italian, but it's been owned by the Chinese government since 2015.
-
January 2024 by Jeff Sparks
Your rep called me. Could not hear him or understand him. Thought it was a spam call. Tried calling backh and someone transfered me and then it hung up.
-
January 2024 by Terry Price
Meet James lee for the first time he's a great guy because he love's the (COWBOY'S) and quite sure he's a good lead man HAPPY NEW YEAR'S From Carolina piping and riggin
-
October 2023 by mike sowers
won’t cover cracking at 7k miles. see photo
-
October 2023 by Fikret Kajoshaj
I am leasing a ‘23 Dodge Durango that has stock Pirelli scorpion run flat tires. 3 months after my purchase, one of my tires suffered a road hazard puncture. I looked into the Pirelli warranty and it clearly states that Pirelli has a manufactures warranty for their run flats if the incident occurs within the first year of purchase or within 2/32” tread depth remaining.It says that if you take it to one of their authorized dealers, that the replacement tire would qualify under the aforementioned circumstances for the warranty.So I went to Mavis discount tires (authorized dealer listed on their site) and told them about the Pirelli warranty. They said they would sell me the tire and help me out and then give me all necessary paperwork to file for the “reimbursement”. So I paid nearly $600 for the replacement and drove off happy with my new tire.The next working day i called Pirelli and explained to them what happened and they said that I qualified for the warranty, however, "consumers can not file the claim directly". So i went back to Mavis and they said that they dont file claims and thst they never did. They said that unless i had a paid roadside warranty under Mavis that they were unable to reimburse me for the tire.i went back and forth with pirelli and mavis and neither store or pirelli would honor the warranty and now its been 2 months and no resolution. So pirelli clearly lies about their policy and will not stand by their warranty and do whats right for their customers. Shame on them for blatantly lying. Unless pirelli reaches out to me to right this wrong, I am never mounting another pirelli brand tire on my vehicles.
-
August 2023 by Jessica Flores
I realize that there is a shortage of competent people with customer service skills in this era, but Macy in the warranty department should be the beacon of who not to hire. My advice to the many complaints being filed against Pirelli for failing to stand behind the garbage they are wearing out on our vehicles, is to start filing lawsuits one after another. The only way things change is to hold them accountable.
-
August 2023 by Leeav USA Inc.
They looks great ,however they didn't resist even 15,000 miles ,Never again ,Sorry for that
-
August 2023 by Nonpublic Disclosure
I realize that there is a shortage of competent people with customer service skills in this era, but Macy in the warranty department should be the beacon of who not to hire. My advice to the many complaints being filed against Pirelli for failing to stand behind the garbage they are wearing out on our vehicles, is to start filing lawsuits one after another. The only way things change is to hold them accountable.
-
July 2023 by Gary Stillman
If I could give them lower than a single star I would. Very rude customer complaint representatives. I have 2 tires that the tread has seperated and they refuse to replace the tires. I will not give up! And I dont expect them to address this issue openly.
-
May 2023 by Boom tv
Loaded quicky.nice and respectful staffThank u
-
February 2023 by Mark Todd
Awesome people work here
-
December 2022 by Davis Nguyen
No warranty on Oem elect noise canceling tires. PZero elect sucks, ( 4735 miles Tesla M3P) not one but two bubbles one on each tire.I'll stick with michelin p4s or continentals dws.
-
October 2022 by Izzy oliver
In and out fast very friendly peopleWish everyone was like that.
-
October 2022 by Izzy “Izzy” Oliveras
In and out fast very friendly peopleWish everyone was like that.
-
May 2022 by charles okolie
If I have the opportunity to come back, I’ll because these people are good in all aspects
