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October 2025 by Jacob Thomas
So, I took my truck to this shop mainly because they were close to my work and I was on my way home. I had been noticing my front driver side tire had been getting low. I asked these guys if they could take a look at it and put some air in it. The guy said “yes we can do that no problem”. They took the keys and drove it around back. 10 minutes later, the guy comes back to the front lobby and tells me, “there is a “significant gash” in the side wall and it can’t be patched at all”. He then said “now you could take it to another tire shop and they may be able to patch it up for you, but I myself wouldn’t patch it here, I would get a new tire”. I told him I would think about it but just please put air in it. And I would keep an eye on iit.
That was on a Friday. On the following Monday, I took my truck to get a second opinion on it at Bert Brooks Tire in Rome. The guy came back and said, “oh the hole was in the tire tread but was small”. We patched it up no problem”. You are good to go! The side wall appeared to be in good shape.
In other words, there was no ”significant” hole in the sidewall. This place just wanted to sell me a tire.
If you need tires, please go to Bert Brook tires! In Rome, GA. Don’t go to these guys! I wouldn’t want you to get lied to and get taken advantage of.
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September 2024 by Michael Cook
Completely ruined my lug nuts on my car. The “manager” told me that the caps swell on the lug nuts with my car and that he could get me new ones. That’s all he told me. He did not tell me that they were going to strip my lug nuts completely. They also put way too much pressure on each lug nut. Each lug nut is only supposed to have 75 lbs on it. They put around or above 100lbs. The only reason I came here is I had a free oil change. They also didn’t put back screws when they checked my cabin filter. I had to figure that out when I went to change my filter, and screws were missing that were there before. They do a halfway job on what they do. Don’t come here. Save your money, too. They charge way too much for parts. Go somewhere else.
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July 2024 by Chrystal Hatcher
I got my recall fixed and an oil change at the same appointment. All the employees here are pleasant, professional, and knowledgeable.
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July 2024 by Sky blue Lary
Please do not business with them, some reason issues about transmission fluids didn’t put suv black ford 2014 last 4 weeks ago and happened to us it vehicles were down because the repair man mechanic doesn’t respond request fluid transmission for our transmission vehicle, one day they sent main shop technician for what wrong something for issue then they say 8K for replacement transmissions and they act little honestly. If you owe 1300 for together back your vehicle and use call towed to take vehicles to home. BEWARE LYING…
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July 2024 by Diane Bogart
Awesome folks there
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December 2023 by Greg V Grant
Our 2016 Ford explorer had a support bracket come loose on the third row seating. I did not know if it had broken or not. We stopped by to possibly get part order before bringing in for repair. The service writer on the desk came out to look at it and determined it had only came out of slot. He repaired it on the spot! This solidified my use of quick lane .
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October 2023 by Russ Atkins
Great service. Always completed in a timely manner.
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September 2023 by Heather Shirley
Got my truck serviced fairly quickly and they was a very nice place. Definitely will be back again
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September 2023 by Shana Smith
Awesome people and awesome service
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September 2023 by Diane Roberts
Great and fast
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September 2023 by Dennis Shiley
Quick post. I really hope people read these reviews! Beware that when it comes down to them backing their parts and labor they will put you on hold just so they can figure out a way out of their warranty. So just incase their work fails for the second time and your more than 60 miles away their doing nothing for you unless you bring them the vehicle. What a joke of a place. I'm done with yall. Spreading the good word! And to think I've been giving them business for all those years. Done. Yep, update, they still have nothing good to offer so sorry.
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August 2023 by Liberty Tax
Got my truck serviced fairly quickly and they was a very nice place. Definitely will be back again
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August 2023 by Gary Mitchell
Great service.super nice employees.Services: Tires
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March 2023 by Bobbie
If you go to this place for their multipoint inspection, you're wasting your money and time. After going there for a couple of years thinking they were doing their job and keeping his car safe and running smoothly, my son had brake issues. He takes it there only to find they hadn't done their job. Plus, after they supposedly repaired the brakes no one took the time to test their work. They were going to allow him to drive away with hardly any brake pedal. There is so much more involved, including them breaking his key and them having to replace it.Don't do it!!!!
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January 2023 by Ryan Stubblefield
Checked my truck in to have it diagnosed..will give another review upon completion.. so far a very professional and courteous place. ?
