Rack Room Shoes is a trusted footwear retailer offering quality shoes for men, women, and children at value prices. It features a wide variety of nationally recognized and exclusive brands in athletic, comfort, dress, and casual styles. The store frequently has promotions like buy one get one half off, which is considered a good deal. Customers find a good selection, including specific brands like K-Swiss and Timberland, in a well-laid-out and clean store. It can get insanely busy during peak times like back-to-school shopping. The retail staff has been noted for an above-and-beyond work ethic that greatly improves the customer experience. The overall experience is often pleasant, with some feedback suggesting a need for more stock in larger sizes.