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December 2023 by Miss Ann
Very nasty I asked for a different room she said there are no more non smoking ok you could have changed the sheets it’s giving body fluids dirty and no customer service please check your room firstRooms: Nasty and dirty it’s giving basser vibes ??????
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December 2023 by Roy Willingham
Wasn't a bad place to stay at all. room was clean . Staff was friendly. Didn't see no bugs in our room at all . Was well light up at night so u could see your cars.
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December 2023 by T. LeAnna Banks
We always enjoy our stay at Red Roof! The staff go out of their way to make sure we have whatever we need, the rooms are always clean, and we stay often, and we love the fact the staff remembers us every time we visit! They give you the privacy you want, but always are there to help also! The breakfast could be a little better, but everything else is great, and that makes the difference!! Thank you for always making our stay with yall a great one!!Rooms: Always clean!!Safety: Very quiet and not uncomfortable going outside at any time, day or night!!Walkability: Gas station, waffle house, huddle house right beside hotel!! WalMart in walking distance if needed!!Noteworthy details: The staff is awesome!! 5+Stars!!
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December 2023 by Cherrie Mason
We found Roaches in our Room. Sure wish I had read the reviews before I booked this Hotel. I even asked to look at room first. It wasn't worth the price being we had to shake out all of our stuff before we brought it into our room. My husband asked for our second night free, but all they did was deduct $50 off our bill. Do not stay there.
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December 2023 by Duane Loftus
We came to town in Rome last Friday to stay the night. While checking in I killed a cockroach. Then when I got to the room there was another roach on the bed and floor. Room was supposed to be smoke free, but it was saturated with cigarette smoke. This was a really disappointing stay..
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December 2023 by Susan Pizzarello
Rooms outdated & need refreshing. Tub dirty & needed refinishing or replacing. However, front desk staff friendly & housekeeping was on task. Quiet night's sleep.
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December 2023 by ilsia hernandez
If i could give this a 0 star i would. I made this reservation so i could be close to my grandmother while she was in the hospital and unfortunately she passed away. When i went to cancel the reservation i was told that it was cancelled and that i would not be charged. I then received a call back say that my reservation was not cancelled and that they were going to charge me even me making them aware that my grandmother had just past and i was going back home to be with my family. They still said they were going to charge me no matter what. So if i were you i would stay somewhere else because this place care’s nothing about it customers and only about money.
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November 2023 by Richard F.
This is what you get for $100 a night plus $50 deposit. I'm not even going to put any effort into verbalizing. Just look at t
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November 2023 by Ariese Patterson
I stayed here two years ago because it was pet friendly . Had a great stay. This time not so great. They have "updated" . But it want a great room. Floors were dirty. The toilet rocked and the seat was so loose it was about falling off. The shower head molded bottom of shower curtain molded. (It was soaked when we got there like it wasn't changed). There's was stuff on door that appeared to be urine. The door did not shut correctly it looked as if it had been kicked in and handle was about falling off. The linens were stained and filled with cig holes. And didn't see them until we were packing therr were bugs. There was a homeless man living on the pavilion so we were worried about leaving our room since door was messed up. But he didn't cause issues. We left on Sat for lunch and came back our key didn't work. The light on door would turn green and we could hear the handle turn but wouldn't open. Went to front desk and they got the master and got us in. They were very nice and polite but from my first stay two years ago and now for the price it's not worth it. Can't post all the pictures for some reason
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October 2023 by deanna self
The bed sheets had holes and stains all over them the sink was full of hair before we even walked in!!Disgusting and they hand out room keys to anyone you don’t even have to show ID!!!! Very unsafe!!and they had the really bad roaches too!! Very
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October 2023 by Steph Brock
The room smelled so bad I went back to my car to get a candle.. came back and saw a roach.. killed it and figured maybe it crawled in the open door when I was coming or going.. I saw several more and decided I’d warn everyone else. This place is
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October 2023 by Teresa M
I arrived late at night having looked at the website which stated rooms were $79 plus tax however when I asked them the price for a room I was told it would be $99 plus tax. DO NOT STAY HERE. Bait & switch is illegal.
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October 2023 by Alex Crawford
Overall, I appreciate and was thankful for my stay. Stayed here for about 3 weeks. There were some minor issues but everything was accommodated for the inconvenience.
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October 2023 by Skin Storm
I checked into a room that had a deadbolt that did not engage in the door frame. Maintenance guy came to fix it. He brought a hammer. Yes, a hammer. Ridiculous.So the manager then moved me to another room. Deadbolt did not engage in the door frame. Again.The guy took the strike plate out of the door frame, leaving a gaping hole in the frame so the engaged deadbolt allowed the door to chatter in and out about an inch when door was “closed”. Manager moved me to a third room.Yay. So nice to know I was safe in a part of the city that the front desk clerk was kind enough to warn me was crawling with iffy locals.Feeling cozy and safe at last I nuked my Kroger dinner and put it on the night table next to the bed to get some water. When I came back some adorable baby roaches were enjoying it. I threw it out, fixed my dog some dinner and crashed.The next morning I found the young cockroach family had taken up residence in the empty dog bowl. They got in but could not get out and were running laps around the bottom of the bowl. I cheered for the smallest one, a girl, and made a brief video of the contest. Then I dispatched the roaches down the toilet and cleaned out the bowl using the Red Roof branded travel shampoo/floor cleaner.The room was priced higher than any comparable room in the area. The “smoke free room” smelled like the thousands of soggy cigarette butts that are sprinkled through the property.Most of the long term guests are full-on nicotine addicts and their idea of “smoke-free” would be similar to a open bar at a company cocktail party but with cigarettes being the unlimited party favor. It’s a very special thing.Save your money. Go somewhere else. Anywhere else.This location is a Patel Property and is maintained as per the traditions of the best accommodations in Mumbai.Red Roof should revoke the franchise from the Patel Organization because of the damage to the brand it inflicts.It’s just hard for me to believe the company is not aware of the abysmal standard that this and other Patel Properties aspire to.Red Roof properties provide a much needed place to stay for traveling pet owners, but the total lack of quality enforcement that is evident in many of the locations tells me that the organization does not value its own brand at all. It’s about the Benjamin’s. Nothing more.Travelers, beware.Safety: Park where you can see the car from your room. Don’t leave anything of value in plain sight. Don’t let kids play or wander unattended. Watch out for dog poop. It’s everywhere.
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October 2023 by Tara Johnson
Do Not Stay Here! Unless you are fine with having roaches in your room with you! They tried to move us to 3 different rooms, all with roaches. If they could get rid of those then it would be a decent place to stay.
