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December 2023 by Marie Dickinson
Very friendly and helpful employees. Good selection of merchandise. Gave me a coupon when I dropped of a return for shipping. The ability to drop off returns at Staples is great.
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December 2023 by Nancy Loveday Smith
Great store personnel, very helpful and friendly. Also store has been reorganized and looks great. I am very pleased with our Rome Staples.
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December 2023 by Ruth Terry
problem was resolved quickly and efficiently
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September 2023 by William Ellenburg (Eddy)
I received prompt service and a good product. The on-line price was matched by the store and made my purchase more cost-effective for me.
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July 2023 by Julie Alford
I order items I need online and prepay so I can pick them up quickly at the store. It's very convenient. I also had a large poster printed at the store and the colors were correct and it was a high quality print.
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July 2023 by Lizzy Thain
Megan was very helpful to get my prints quickly even though they were close to closing time.
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July 2023 by Lisa Shook
Ordered a redesign of business cards for our travel business as the first ones my husband created/designed and had printed through amazon had the text too small to where it was hard to read. Associates at Rome Staples took our redesign and made sure that it would (A) fit in the business card print area and (B) was large enough to be legible without a microscope. :D. Will shop here again for print related needs (large volumes such as business cards, flyers, etc.)Also purchased a new laser printer for the home office here. Hubby hasn't finished setting it up yet but we like the features and design of it. We had two printers before ( a color ink jet with scan/copy and a black and white laser). This new canon MF656Cdw replaces both of those. Not sure what we will do with the others as they are still great printers. The inkjet is wearing out, motors that is, and is noticeable during many page prints as the print head starts slowing down in its side-side shuffle.
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July 2023 by Maria Martinez
Local, knowledgeable and courteous staff, love all the available services Staples offers.
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June 2023 by Mildred Mabray
I went to Staples yesterday. I was in need of guidance on how to do or create/develop a brochure for my Family Reunion Program.This gentleman was patient, understanding,, polite and professional.He helped me to the end and he also explained that I had discounts on both items I needed. I ordered a brochures, and two signs.Thanks again Tyler, I could not have done it without you ❤️.Mildred Mabray
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May 2023 by Brooke Wright
Desiree helped me with my lamination project and some signs. She greeted me with a big smile and explained everything to me. I chose what I wanted and she had it ready in 10 minutes and walked out from behind the counter and brought it to me. I don't experience customer service like this anywhere anymore. She is a shining light and they are very lucky to have her!
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July 2022 by Joan Davis
Worse service in printing department. The young man with lots of hair is never helpful. He needs customer training!
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May 2022 by John Bower
Very helpful and knowledgeable assistant.
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December 2021 by Pam C.
We stopped by yesterday with our granddaughter's laptop because it wouldn't connect to the house Wi-Fi. The sweet young man would have looked at it right then but it took her fingerprint to access. He suggested an Ethernet and we were able to get online to change the access from fingerprint to a code when we got home. We took it back by this morning. A different guy was at the electronics desk. He said we would have to leave it and it would be $170 up front. Needless to say we left and took it down the road. Sad.
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September 2021 by Lisa Key
Waited in line for over five minutes for help to make copies. I was the only person in line. There were five employees standing behind the counter talking to each other. They did not offer to help so I attempted to help myself. Then I had to get a refund on some of the copies because I didn't know how to use the machine.
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May 2021 by Faith Wetherby
In the department of Printing and all that there was a gentleman named Edwin. He was very helpful, respectful, fast and very courteous. My boyfriend and I greatly appreciate him and his help.
