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October 2022 by Connor Lancaster
If you want access to your money DO NOT BANK WITH THEM! After depositing my money and showing it’s been posted they decided to withdraw it and put a 14 day hold on the money and said any over draft fees would still apply.
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October 2022 by Matthew
Terrible practices, and weak security. Find something else.
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September 2022 by Greg Hall
Very helpful place
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April 2022 by John Smith
Terrible practices, and weak security. Find something else.
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August 2021 by Russ
I am out on this one....I've been a customer for 37 years.
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March 2021 by Chelzee McCollum
I have banked here for 13 years and have never had an issue. Everyone is always polite and helpful anytime I need anything! I can call Monika anytime and she gets things done QUICKLY! I appreciate everyone at this location. They're awesome.
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September 2018 by Roadside Table
It is what it is. A smallish regional pseudo community bank. I've been customer of one of the community banks they swallowed up for 20 years and while I don't really have any serious complaints yet, I do have one minor complaint. When I go into the branch or drive through teller, I would really prefer if you didn't look at my balance and start making unsolicited recommendations on what I should do with that money. When I want your money management advice, I'll ask you for it.
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April 2018 by Travis Helton
If you value your time and money, seek out an alternative bank. I had banked with Synovus for 6+ years. In an attempt to consolidate our accounts, my wife and I began transferring to Citizens First in Rome Ga. Each interaction we had with Citizens First yielded a new issue. After a month of not being able to fully access our funds, we decided to close our accounts with Citizens First and subsequently Synovus.
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August 2017 by James Stevens
Has been a great bank for me to start out on. I have had no problems in 2 years
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October 2012 by Alan G
(NOTE: I am posting this to this location as well as our local branch because the problem listed involves the online banking and is relevant to all branches of this bank) We have banked here for many years but have encountered a problem which will probably see us moving to another bank. The balances that you see with their version of online banking DO NOT MATCH the balances that the bank uses to assess overdraft fees. We have two items, an automated payment and a check card purchase that show clearly on our online banking ledger as having cleared with a balance. Yet, we get an overdraft notice that these did not clear and have been charged $72 in fees which we are in the process of trying to get refunded. Clearly there is a problem with their system and we simply cannot trust it now to give us an accurate balance. Unfortunately, we will be looking to bank elsewhere now.
