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September 2024 by Jared Pope
Called to discuss a price of a Ranger seen on their website. Pictures showed the unit having a windshield and a roof. Price advertised was $10,950. When I asked to verify that the windshield and roof was included, the salesman (rude dude with an attitude) said they come naked and we can put on them whatever you want. I explained and described where it showed the machine on their website with the options on it already and the price advertised. He said "yea for another grand". So I said your website shows them installed with a price advertised and you are telling me that isn't the price. He said no, that would be extra. So I said well I will not be doing business with you. He said "cool" and hung up. It amazes me of the level of customer service these places have when a customer was willing to come in with cash in hand but they treat you like dirt and do this bait and switch. If you are going to post a picture of the machine on your website with options installed, post the sales price WITH THOSE OPTIONS INCLUDED!!!! I recommend finding another dealer if you are interested.
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September 2024 by Anthony Stapler
Ordered the wrong part. And to expensive
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August 2024 by Paul Porter
l took a new tire,rim strip and tube along with the front wheel over for them to change for a Honda rebel 250 at 10:30 in the morning. Told me it would be done by the end of the day. Called back at 4:30 pm and was told a guy was coming in at 5:00 to mount it and said to come in at 5:30 or 5:45 and it would be ready. Went in to find out it had not been touched. The guy put it on while I waited and then said the rim was out of round. Put a weight on the rim for balance. Took it home and put on bike and rode down the road bouncing like a Pogo stick which it was not doing before with the old tire. Took it to another shop and they said the rim was fine but the tire was out of round. I will not ever take anything else for these people to work on, they don't know what they're doing.
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June 2024 by Deanna Gordon
Cycle works always pickup on time, and communicate pickup changes when necessay.
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June 2024 by Bradley
If I could leave negative stars I would. I took my unit to them with an issue cranking when cold. Did all my research before hand and everyone says valves needed adjusting. I took it to them and they were supposed to adjust the valves. After having my unit for almost two weeks and hearing nothing I called and when I finally got Daniel, the service guy on the phone he said he was busy and would call back. I told him I just need to know if they have looked at it cause if not, I’m coming to get it. He says he can’t remember if they looked at it or not but I’m free to come get it. I go to get it and he said they dug all through it and couldn’t figure out the issue but that my ecm was not reading on the scanner. Was going to charge me for a few hours of labor and a spark plug which I had put a new one in it before I took it to them. He brought the price down to $55 dollars for me to get my unit back after they had literally done nothing to fix it. I took it straight to another shop and dropped it off. The next day the guy told me it was fixed and it was indeed the valves just needed adjusting and it would be $300. Do not take your units to cycle works.
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May 2024 by gisell W
Great customer service
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April 2024 by Tabay 0909
2155961-so far, I have not been disappointed with their service. They have never missed one day on their route to my neighborhood. When calling the office, they have always answered the phone. When I have emailed, they have been responsive which is hard to find here in GA. For more years to come with Cycle works!!!
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April 2024 by Mallory Massey
Place is great. It was clean, staff was very friendly. Would definitely recommend!! Brandy & John were awesome as well!
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January 2024 by Avery Hunt
John and Brandy in sales made my buying experience awesome!!! Will definitely buy here again and recommend to others !!!
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January 2024 by Taylor Jackson
I needed a helmet for my son. They helped me find the right size and were very nice! Would recommend them to anyone!
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December 2023 by Bryan Church
The people there are great helpful and kind and curtsy if you need a razor or bike for Christmas go see them they will treat you so many ways your bound to like one of them
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November 2023 by Brian Bain
My family and I strongly believe in supporting local businesses. When we were in the market for four wheelers, we decided to visit Cycle Works of Carrollton. Brandy at Cycle Works was phenomenal. She was very helpful, accommodating and took the time to assist my son and me on our purchase. Chris delivered the equipment to our property and explained the proper use and operation of the vehicles. I would definitely recommend this business to anyone looking to purchase.
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November 2023 by Carolyn Hill
Brandi and John in sales were awesome! Made buying super easy with a great price!! Amber in parts was awesome as well, very knowledgeable! I'm definitely buying from Cycle Works again!!!
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November 2023 by Josh Thomas
Just Purchased A New Rzr Pro Xp and I couldn’t be more happy with the customer service I received from the sales person (Brandy), and the sales manager (John) !! I can say I will definitely be back in the future !!
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October 2023 by Tavorian McFarling
Reliable place has good inventory but employees have no hospitality & don’t seem to care to help actually.
