-
June 2022 by Haley B.
i am beyond pissed rats eat everything i owned and i continue to find dead rats in my belongings they say its due to poison but i have not seen one thing in poison and walked the hole place it was supposed to be climate control but everything i owned was molded i can handle that but rat s*** and piss is different and i cant replace my kids hospital stuff and other iteams that was destroyed and to my suprise they have you sign a agreement when renting that all damage due to rodents you will cover to to save their own a** i have pictures of damaged stuff and of the dead rats as well
-
June 2022 by Emily Pickering
I was not having very good luck finding an adequate sized storage unit to store the contents of my houseuntil I met with Amanda at Ideal Storage. She was so thorough and helpful that I knew I had come to the right place. She made me feel confident that my belongings would be safe there. I highly recommend. Thank you, Amanda! Emily
-
June 2022 by judy baker
Ideal was very prompt and thorough. They always answer the phone (business hours) and are quick to respond to questions. I liked the attention to security cameras and lighting for a 24 hr drive up unit open to the street. Was a tenant 10 mos and completely satisfied.
-
June 2022 by Ilicia TERRY
They're good people to rent a storage shed from rates are very reasonable
-
May 2022 by Karen Richardt
Think Amanda is outstanding. She provided me great service.
-
December 2021 by Terry Davis
Great stoarage location and personality.
-
December 2021 by Sherry L Fisher
Absolutely great customer service. Amanda who answers the phone & any questions is very polite, kind & considerate. Clean & safe facilities. Great prices. Highly recommend them to anybody.
-
December 2021 by Nathaniel McDaniel
One of the only spaces in the Chattanooga area which offer a place for bands to practice and record. This place has been an incubator for the local music scene for years!
-
August 2021 by Barbara Edwards
Absolutely wonderful customer service. Clean, safe facility. I highly recommend!!
-
August 2021 by Kristi Shell
Amanda,which handles situations, she does very well on the matter. Since the business was sold to a new owner, She has always answered questions in a polite .manner and had always been nice to me.
-
July 2021 by Angela E.
Upon purchasing my 2nd storage unit and their lock the owner ask if ID like to leave my spare key. Yes! ( we had issues with lights in there) now the new owner can't find my spare key purchased from the business. They also want to charge me $30 to cut my current lock after loosing my spare key. This was my last straw. After a rat infestation and holes in my leather sofa, an ant infestation in the bay door of my unit which kept me from entering for over 7 days, their customer service is NON EXISTENT I urge you to choose another storage facility. There are also people living in parts of this storage facility. Its also becoming extremely unsanitary. Mike the owner lives out if state and is seemingly nothing more than a slum lord. Again, once your in they are going to do you damage. Or there rats and ants will one..
-
April 2021 by Randomly Reviewed By Tiff
Very nice people, good sized climate controlled units. I feel my stuff is secure with the locks and cameras in place.
-
January 2021 by teah hicks
Nice facility. Friendly staff. I highly recommend!
-
December 2020 by sandy keith
My daughter and i have a storage area inside. Been with them for several years. Even the new owners are great.
-
October 2020 by CAROL POTTS
Great storage units I. A location very convient for my clients. Friendly employees always happy to help.
