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October 2023 by RICHARD PETERSON
We, at Mack Smith Tires, had the misfortune of trying to serve classless people who decided to get everyone they know, none of which have ever patronized us, to make up stories and place bad reviews. GOOGLE has been unwilling to fix this. We sincerely apologize and look forward to continue to serve our public moving forward!!!Thanks for all of the hundreds of legitimate customer reviews!!!
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October 2023 by Gladys Lee Reece
Prices very reasonable staff very polite and courteous recommend them okay whoever balanced my tires and put weights on them well they ended up putting more weights on the the back to try and make it balance out needless to say I don't recommend them and I will not be going back
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September 2023 by BRIGGS LISCHER
These ppl are crooks and really took advantage of someone I know!!! Be really careful when doing business with them
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September 2023 by Dj Ansp
Con artists. They’ll screw you over any chance they can.
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September 2023 by Timothy G Slayton
Good local company , I have been a customer for many years and I have never had a problem.
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August 2023 by Makayla Pittman
Horrible experience! Had my tires changed here, within a couple weeks I had a blowout on the rear tire. Had it towed back after I called they told me they would take care of it. Ended up having to pay as I was told they seen how I pulled out the first time and that's probably why it happened. No joke. Well within a week 3 out of 4 of the tires were needing aired up every 2 days until I got them changed somewhere else. I've heard from multiple people the owner is on methamphetamine. They will squeeze as much money out of you as possible, and not do good work. AVOID THIS PLACE AT ALL COSTS!
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July 2023 by Savannah Wade
10/10 every single time. We’ve used this shop for years. Never had any issues. They are good people with amazing customer service skills. They’re always able to identify the problem quickly & get it fixed.
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July 2023 by Brittany James
So I think it’s been what two weeks now since I left my number for the owner to call me about me spending 5K on my car with other issues still happening so clearly they did not fix it still never got an itemized bill and now I’ve heard they don’t even have certified mechanics from someone that previously worked there. I’ve heard the owner got caught throwing nails in front of the shop.l!? I have no idea. I’m trying to dispute it with my bank right now to get my money back or some of it. I’m giving it another week for them to call me. If not, I will go down there, but I will never ever go to these people again pretty sure I didn’t even have a certified mechanic work on my car which blows my mind. Horrible horrible experience and I would never take my car here to even get the brakes changed.
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July 2023 by Jerry Parker
Did more damage to my friends car than it had and it runs worse than it did before. This place is a joke. Do not go here
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July 2023 by Daniel Lanieri
Horrible service. Can’t get an itemized invoice and they did not complete the repair.
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July 2023 by Beth Bryant
Wouldn’t go here , they stole FIVE thousand from my friend and heard from many others they just scam.
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May 2023 by Silent Walker77
This is the best place to go for your car needs. The service was outstanding, and they didn't try to rip me off like a lot of other places. Went here because my window and locks weren't working. They checked it and thought i needed a switch for it. It turns out it was just disconnected, and so they just charged a small fee for hooking it back up. Will definitely continue to go here for my car problems.
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May 2023 by Andy T Hardeman
I need a battery installed, convertible, had to pull wheel iff to get to it.Had me in/ out in 30 mins.Thank you, Mack Smith Tires
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March 2023 by Justin Brown
Do not trust these people the lie and over price they work with coral auto sales in ringgold and both company will scan you buyer beware
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February 2023 by Galaxy Hound
What a great place!! If you need anything they put customer service first. Very helpful, honest and friendly too!