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February 2024 by Natasha Hall
Maria L. Was great she helped me transfer to my s24 ultra with ease and even introduced me to some new music!!!! Great customer service
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January 2024 by cheri smith
Tabitha and Alison were absolutely life savers . Very knowledgeable and were like phone surgeons. My new phone is great and I have a great piece of mind .They are the best !
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January 2024 by Tabitha Loggins
Tabatha & Drew are so helpful & extremely professional
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January 2024 by Steven Damon
Tabatha was a great help! Efficient and professional. Thanks!
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January 2024 by Mariane George
Very unprofessional staff needs to be trained further. They wasted my time when the manager was sitting in the back not wanting to be bothered. Finally whenShe got back to the front counter it took her another 30 minutes to reverse the transaction.Never shopping here again !
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December 2023 by Bruce York
Awful service. Came in and they said A few minutes, 45 minutes later and no progress or update I left. Go some place that cares about customers.
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November 2023 by E.Y. B.
No issues here! Spencer was working and he is the man. We visited this location on Sunday around 3PM & he was extremely helpful. He deserves a full Christmas bonus.
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November 2023 by Tracie Vicario
Great store personnel. Super store manager!!!Call before going to avoid waiting time
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October 2023 by Alex Davis
Went to this AT&T store because they were the only ones with the new 15 pro in stock, and I couldn’t have been luckier to end up at this specific location. Was helped by a man named Deven, and was absolutely blown away by his service. Not only was he highly competent, but he was authentically trying his best to get me and my mom the best deals, at the best prices, and alerted us to a variety of ways in which we could save on our current package with AT&T. I could not be more proud to have done business with a man like that. I cannot speak to his beliefs, but it was obvious to me this is a character who is rich with the Holy Spirit. I could not speak higher of my interaction with him. If you go to this location, ask for Deven. You won’t be disappointed.
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September 2023 by Nathan Haller
Deven is one of the best associates that’s ever helped me out with anything. He is extremely kind, patient, skilled at his job, and goes above and beyond whenever you have an issue with your account. Cannot express how much easier it took to find the best resolution for troubles I had with an account billing issue.
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September 2023 by V Fuller
0 out of 0DO NOT DO business with this store!!! Here is my story and experience. This year back in March I upgraded my phone. I traded in my old S9 plus and was told I would get a $800 credit towards a new phone. What they did not tell me is that I needed to upgrade from my old plan to the new unlimited data plan to get that credit. Therefore, AT&T took my phone and did not give me a credit at all. On top of all of this, I called Hyla. Hyla is the company who handles trade-ins for AT&T. Hyla tells me that store sent them a empty box. Now I'm just being bounced around between AT&T, that store and Hyla because no one wants to take responsibility for their actions. AT&T was absolutely in the wrong and so were there representatives!I have been a customer with AT&T for 15 plus years. I will be taking my business else where due to this incident. I will cancel my internet and wireless service with them at the end of this contract. They stole my phone and did not own up to their end of the contract. This store did God knows what with the phone, because they sent a empty box.I AM DONE!!!
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September 2023 by Jack Goldebrg
Devin was wonderful and fixed my keyboard. You are a miracle worker!!! Thank you so much!
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September 2023 by Da City Hookah Cafe & Lounge
had an amazing experience with new hire Deven! Great customer service.
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July 2023 by Ryan Ward
Nigel G. (His last name wasn’t mentioned) was amazing! He was the only person in the store but he was very fast, friendly, and most of all very transparent. THIS STORE IS BETTER THAN THE NORTH POINT ONE!! The store on Mansell has people that don’t care and doesn’t even greet customers. Nigel not only greeted us but also took care of us better than I thought. Would definitely go back for another phone/device.
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July 2023 by Radek Cermak
Thank you NigelVery friendly, knowledgeable and professional. He explained everything before trying to sell anything and made sure I am comfortable with what I am getting and understand the terms for transferring my wireless and get new fiber internet for my home.
