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April 2024 by Yuriy Shevchenko
Pleasant service with a smile
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March 2024 by Srini Varadharajan
I honestly not sure why this place it rated so low. I have been there a couple of times and the service have been just perfect.Recently we went there for a car buying transaction to pay the seller right at the bank. The staff recognized what we were trying to do and offered us a separate office, helped us take copies of bill of sale, MV-1 form and proof of insurance. They also advised us about their auto loan options in case we needed it. I have been a BoA customer since 2006 and I have always had great service including 2 auto loans so far.Staff at this branch deserve a raise. Good work!
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February 2024 by Rebecca Segnitz
I saw something I should not have seen. A client walked up to the teller on Saturday. I was waiting in line next up. The other teller was sitting there rolling his eyes like he couldn't believe they were asking the questions they were asking. The lady that helped me said he had something in his eye. No he didn't. He had the look of disgust and should not of been working there since he didn't want to be there. That is not good. I would of told a manager over the phone but they never answer the phone. I am a fairly new client and that was on a whole different level than I was used to at a bank. Not a good opener for a new client or anyone counting on you for good service in your line of business.
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January 2024 by Mike Willis
I have to come here often and would rate it higher if they would move the slowest teller I have ever encountered out of the Business Client window.
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January 2024 by Miriam Cavin
Unhelpful staff, rude and with an attitude. Taking my business to a different bank.
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January 2024 by Patrick Moss
Great place to bank!
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November 2023 by Cheyenne Erby
Brian helped me and my husband open a joint account and was able to help answer all questions we had and seemed to be very knowledgeable.
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October 2023 by Branton J.
Friday afternoon near the time that everyone is getting off work and wanting to start the weekend ... two tellers open and a line wrapped around the corner. If you ever are in the neighborhood and find yourself with nothing to do, head on over and stand in line. Ridiculous.
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September 2023 by Shivani Srivastava
Amazing experience with Vicky at Roswell branch. My husband came to open a bank account on a Friday and Vicky has been extraordinary with her service, patience and promptness! They were nearing the closing time when I arrived with some additional documents and a query whether my bank account could be opened as well before the bank closes. And to my surprise, Vicky was glad to help me with that while bidding happy weekend to the rest of her colleagues as it was the closing time. She helped me through and through and not for a second did she seem to hurry. I loved the way she provided her fantastic customer service!She absolutely deserves a 5 on 5! Thanks a lot Vicky, it's people like you who make makes it all worth!!
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May 2023 by Zach Marcusky
Brian was such a pleasant person to have helping me out. He went above and beyond my expectations and was very quick, courteous, and professional during my visit. Thanks Brian!
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April 2023 by Cris Nolan
Don’t have enough staff. Too slow. I don’t recommend people come here
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December 2022 by Joel Mcquillen
Absolutely a joke. I will never have another BOA account thanks to the management here.
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July 2022 by Victor Malheiros
This branched should be closed. Every time I need to do something here they give me a phone number to call. They don’t do anything at this branch. It’s very frustrating. Just close it.
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April 2022 by Mr. Jones
Saying sorry for lying, being unprofessional, wasting my time, damaging my wife's credit and being racist by referring us to some place "urban" as if no others exist, won't cut it. Potential customers BEWARE of this location and Viorica Galeancu, you will regret it.
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April 2022 by neka Jones
DO NOT COME HERE! Viorica “Vicky” Galeancu lied to my husband and I on several occasions, wasted a month of our time and was incapable of doing the essential functions of her position. She’s a clear representation of what this branch has to offer and trust me you want no parts of the continuous incompetence.
