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January 2024 by Lennert
I always received friendly and knowledgeable service here.
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August 2023 by Seth Horne
I am a long time Chase customer. My experience today further solidifies why I bank with Chase. I needed a document notarized, so stopped in to see if I could get that taken care of and had an absolutely satisfactory level of service. Quick, friendly and professional characterizes that service. Thanks ✌️
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June 2023 by Thepro Gaming
I have a great experience with all the staff working here,, thank you for always support me, Sofia and the new Asian girl..and the teller from Middle East... Thank you guys
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April 2023 by Izzy
I am honestly disgusted and sickened by the behavior of the staff at this Chase bank in Alpharetta. Threatening to call the cops on an individual with autism…. So sick. The ableism and attitudes we experiencing by the staff today at the bank is disheartening.
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December 2022 by Chris Bangs
I stopped in to open a business bank account and had all supporting documentation in hand. However, not one of the four employees hanging out wanted to help. I was told to make an appointment and come back. I miss the days when banks wanted your business. Now it feels like I'm just an inconvenience to them.
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November 2022 by Aren
This bank is HOT-GARBAGE!Day 1: I walked in and asked if I could speak to someone. They told me that, "You can't speak to someone without an appointment".Day 2: I make an appointment online.Day 3: I get a call from the bank, "Sorry, the person you made an appointment with cannot meet with you because they no longer work here. In fact, we can't see you at all that day."The whole time I was on the phone, the bank employee talked over me. Yelled at me. Wouldn't even let me speak.F-This place.
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September 2022 by Manijeh Zareh
They are super slow, and not caring for the customers at all.
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April 2022 by Alicia Walker
Not very good customer services
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December 2021 by Carlitos Fermin
today he went to CHASE bank to open an account! and the person inside asks me from afar if I am a citizen? I say sorry? and he asks again: are you a citizen? I answer I do not understand what you are trying to tell me? if I am here it is because I have all the documents to open an account! then he tells me do you have social security? of course I have and he tells me I have to be sure! I told him I don't know who you think you're talking to but I don't think it's the way you're doing it! this for me is racism! I better go! he didn't even say good morning to me!
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November 2021 by Devin Berube (Devin)
Bank closes at 5 now so I took off work to go in and get something done only to find out THIS LOCATION DOESNT EMPLOYEE ANY BANKERS.....NONE.DONT GO HERE. Unless you are depositing money, nobody can help you.Show up at 4pm to find ONE person working whos ONLY job is to tell you they dont have any employees and that you need to find a different location to go to.Lovely. Chase might be the worst bank in America right now. Dont keep your money here.
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September 2021 by Anna A
Giant brand new bank. One person who can help you. They hire a lady ‘associate banker’ with an iPad who cannot help you with anything. All she can do is stand there and waste Chase’s money.
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August 2021 by Zachary Smith
There were 50 pens just yards away, locked up inside, but not a single pen available for use at the atm, so make sure you have your checks signed before you go.
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July 2021 by Kelly Landowski
I had a great experience yesterday at this new Chase bank location. Jazmin provided wonderful customer service! I look forward to this being my new ‘go to’ Chase location.
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July 2021 by Amy A
Giant brand new bank. One person who can help you. They hire a lady ‘associate banker’ with an iPad who cannot help you with anything. All she can do is stand there and waste Chase’s money.
