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January 2024 by Sakina Johnson
It's the worst CVS ever. I'm moving my prescription to somewhere else. Staff is rude and make mistakes all the time .
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December 2023 by Linda B.
This pharmacy is dirty, it seems they never clean. I don't upload pics, because I don't want to be seen taking pictures of their dirty floor. In the other departments, miscellaneous articles are shown on dirty shelves. I have nothing against foreigners, but some of the attendants at the pharmacy have such a strong accent I have to ask them to repeat what they said 2 or 3 times fact that make them nervous and rude, but they should try to listen to themselves and, maybe, they could understand.
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December 2023 by Arvind Patel
CVS is always stocked with advertised items and employees are helpful.
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November 2023 by Diane C.
The cashier in this store is the most rude person I have seen in any pharmacies around. While I gave him my driver's license, and tried to spell my last name. He said " I can read". I cannot believe he said that. He sounded like I offended him. I told him I didn't mean that he couldn't read, I was just trying to make it easier for him. Then I asked if I would be notified when the prescription is ready. He said" I am just a cashier..." This guy seems having a lot anger piling up on him. He was trying to take it on to the customers. If he works for me, I let him go home without blinking my eyes. He is lack of basic understanding of treating customers with respect. Other female's employees working there seem nice. Unless you don't have any other choices, avoid this pharmacy at 1380 Woodstock rd Roswell. I hope their management can do something about this employee. He makes customers feel sicker with his nasty attitude.
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November 2023 by george bozocea
Great service at Pharmacy!At CVS pharmacist refused to provide the flu shot because she had to go to lunch in 20 minutes. There was no other customers and about 5 pharmacists behind the counter.At Publix they gave me the shot in 5 minutes.
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November 2023 by Coleman Schmerbeck
Awful pharmacy, waited in line 30 min behind one person just to have to end up leaving because they were still going back and forth at the window. Transferring as soon as I can
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November 2023 by Meghan Copenhaver
Absolutely horrendous service. The pharmacist is beyond rude as is the manager. I called twice to confirm that they honored GoodRx prices which the pharmacist reassured me they did. When I went to pick up my medications I was handed a sticky note and a sharpie and told to write my information down. Seemed unprofessional but I handed back the necessary information and was told to wait. After waiting around 10 minutes the pharmacy tech (older gentleman) beckoned me over with his finger, had me fill more information out on the keypad and when I finally asked if he knew a rough estimate for what the medication would cost, he told me it was over $100. I showed him the GoodRX coupon and his response was “what do you want me to do with that? That’s not my job you’ll have to talk to the pharmacist.” Blew past the rude commentary and attitude and went to speak with the pharmacist. She said they don’t honor GoodRX and that the app is wrong. When I tried to clarify that I had spoken to her on the phone and she had confirmed that that did indeed say they would honor the price, she said that was untrue and I didn’t speak to her. That it never happened. That they only honor the coupon and not the price which makes even less sense. After showing her the app and asking again, the manager came out and repeated what the other pharmacist said about “coupons”. I responded that they need to clarify that over the phone because that was not what I was told (by the pharmacist directly) and that the poor customer service was not helpful. I explained I worked in the service industry and I know the job isn’t always easy but kindness goes a long way. In response, I was told that they work a harder job than anyone else in any industry and I should be more appreciative. That I don’t work the same field as them and can’t even begin to understand all of their hardships. I told them I wouldn’t be paying for my medication and would be contacting my doctor. I will be transferring all of my medications elsewhere and I absolutely cannot believe that this place is even open.
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November 2023 by Geoff
A supernova of chaos and disfunction in pharmacy. Average wait time in pick up window is measured in geologic time
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July 2023 by Megan Rosner
The pharmacy staff is always so kind and caring and does their best to expedite prescriptions for our child which is always appreciated as new parents! Highly recommend.
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July 2023 by Elle S.
Worst Pharmacy ever. Short staffed. They do fill prescription s i a timely manner. They do not not answer their phone.
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July 2023 by Jan W.
worst situation ever at a pharmacy!! Today I went to pick up a prescription and the pharmacist was so very rude. She questioned the Dr. that wrote the prescription who is my PCP. And has been for 10 years. I will be changing pharmacies.
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June 2023 by Tripp Norris
Used to be a great pharmacy. The last 2-3 years it's really gone downhill. They are always overwhelmed. If you try to reach them by phone, you are in for a long long long wait. The pharmacists here used to be friendly and helpful. The group of pharmacists here now are rude. After 15+ years of using this pharmacy, I have to switch ... I can't take their callousness toward customers or the ineptness of the counter staff at the pharmacy.
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June 2023 by Fr Tripp Norris
Pharmacy has really gone downhill in terms of communication, speed, and customer service. They don’t have prescriptions ready, despite the text messages saying your prescription is ready. The hold time if you try to reach them on the phone exceeds an hour. The part time staff they have are friendly but ineffective and seemingly unconcerned when a problem arises. The pharmacists here rotate like a revolving door, which may be part of the problem and cause for the decline here.
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June 2023 by Diablo C.
I usually wouldn't do this, but I am so upset with this place. I have been using this CVS for years, but something has happened, and it's gone downhill. Calling them is next to impossible. I'm transferring to Walgreens because, despite having one more refill for a prescription, I can't get it. It's been a week, and I cannot get to the pharmacy. They're inconsistent and I don't know if it's because the new people haven't been trained, but I constantly have to come back despite the dates on the website telling me something different. I have been supporting this place for years but I can't do anymore.
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April 2023 by McKenzie S Brown
Rudest pharmacy and very disrespectful toward me and I only just pick up a prescription. Always denying my prescription from my doctor or dentist when I make a drop off and it’s causing me to call my doctor and/or dentist and to tell them to call this pharmacy and tell them it’s a legitimate prescription and to approve it. Never had one ounce of respect from here ever.