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February 2024 by Noelle S.
My family has been using this CVS for years, but we have finally had enough of the rude, incompetent customer service. We've switched to Publix, and no they don't have a drive-thru, but the service is like night and day. If you want competent, friendly and efficient service, as so many others have said, go *anywhere* but here. This store is across the street from the hospital, so the awful service and being out of everything really just doesn't cut it. Shame on this company. Vote with your feet.
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February 2024 by Taralyn K.
DONT GO TO THIS PHARMACY ! The pharmacist was disgustingly rude. He refused to contact the dr to help get a prescription transferred that was out of stock at this location. He knew my daughter had just been discharged from the hospital. He told us he didn't want to be the middle man because they were about to close( we arrived 20 minutes before closing) and slammed the drive thru window. We had to go back to the hospital to find another pharmacy. He needs to be fired. No empathy. No professionalism.
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December 2023 by Chelsea Freeburn
If you need to come here for a prescription, no you don’t.I typically love my pharmacists at CVS but encountered the rudest pharmacist I’ve ever had the displeasure of interacting with. I just got released from the hospital where antibiotics were started & I need to continue at home. My usual pharmacy is out of stock & sent me to this location. When I first walked up, the pharmacist asked if I was dropping off & I said yes. I then stood there for 2+ minutes with absolutely no further interaction. The pharm tech was helping someone else & asked if I had been helped yet. I said no. The pharm tech I interacted with was fine, but when the pharmacist overheard me explaining my usual pharmacy sent me here, she rolled her eyes & clicked her tongue, “Holcomb Bridge sent her here?”The tech went to make sure they had what I needed in stock, then asked when I would like to pick it up. I said “ideally now” meaning I’d wait for them to fill it as I need to continue the round I already started. The pharmacist scoffed so as to laugh at me, continued clicking at her computer & just shouted “2 hours” over the wall at me without so much as eye contact or any shred of empathy in her voice.I *get* that you’re busy. I’m not thrilled to be sick, missing work, or have just been in the hospital. I’ve still smiled at every person I’ve interacted with today. Being busy is no excuse to treat a patient with such utter disrespect.Go literally anywhere else.
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December 2023 by James Pratt
Inconsiderate pharmacy staff. Will tell you they are filling your prescriptions even when the requested medications are out of stock.
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November 2023 by Tracy Hammond
Watched an employee walk around the store deliberately ignoring the people standing outside waiting for their store to open and get on with their day. Stated opening time on the door was 7:00 AM. Still ignoring 10 minutes later. Other people have jobs they need to get to as well…
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October 2023 by Shivawn G
If I could leave a 0, I would. I don't know if all CVS lovations are this bad but it is ridiculous. Not only are their hours insanely inconvenient but meds are seldom ready when they say the will be. I called in my son's anti epileptic medication yesterday (fri),, they said it would be ready today (sat) but we went to pick it up today and they said it won't be ready until monday! This a normal occurance. Time to switch pharmacies, it has been too stressful.
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September 2023 by mike kennedy
Yesterday I went to your competition to download photos and print. Very poor svc. I walked out. Thank God, today I met Lisa at your Roswell store. On a scale to 10 she gets an 11. Very nice. Efficient. A pro. I was in and out in about 8 minutes.
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September 2023 by Chelsea
Great experience at the minute clinic. Natalia was able to fit me in early before my appointment and everything was quick, professional, and straightforward.
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September 2023 by Chelsea Schmidt
Great experience at the minute clinic. Natalia was able to fit me in early before my appointment and everything was quick, professional, and straightforward.
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May 2023 by R. Shropshire
I like the employees at this location. The pharmacy is always needing more help so the pharmacist can do their job - filling prescriptions and answering customer questions. I am extremely disappointed that they changed their pharmacy hours from being open until midnight to now closing at 7 pm, M-F. They need to hire more pharmacists so they can take 2 days off out of 7 and not have to work more than a8 hour day. Hire more people to help in the pharmacy that are not pharmacists but can help the pharmacist with their job. In other words, I think CVS does not treat their pharmacists well nor do they seem to care about their employees.
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May 2023 by Unknown Inc.
Standard run of the mill CVS. Staff was decent and did not give any sort of off-putting faces when buying adult products. The store was clean, quiet, and well maintained.
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May 2023 by Linda Vavaroutsos
Don't ask the pharmacy to have your prescriptions done all at once even if they were called in a week ago. They will have an excuse as to why it wasn't filled. And... if it's not ready it's like pulling teeth as to what is going on with it. They are definitely not very friendly at all. Rude!!!!
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April 2023 by Reza Rizvi
The pharmacy hours went from bad to worse. Not accommodating to people who have jobs and sub-par customer service. Hopefully they can turn it around because it’s a convenient location.
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February 2023 by Stephanie Ancona
Cvs care pass is by far one of the best memberships to have. $5 a month to get a $10 coupon that is good on anything they sell! Brilliant.
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January 2023 by Alissa D
Every pharmacist that works here seems to hate people who need any kind of medication. Seems like they need their own medication to do their job.