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November 2023 by Sermora Wright
Every time I come to this location there is always a note that says be back in 30 min. Terrible service!!
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August 2023 by ka “Stouta007” tou
On August 23/2023 I stopped by the store in ROSWELL It was 10 min to 8.00 pm closing time.The store Already was Close. The kids behind the register was counting the money.His helper was walking in the back.Hello management some one need to be fired hereIf there were a 0 star I will give it to the store manager because they saw me and I have ignored.
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June 2023 by Kari Leavelle Wease
Employee working right now (10:20 am on 06/22/23) is rude. She basically glared at me when I walked in. No other customers in the store, yet she never said a single word to me or asked if I wanted help. I asked her a question to see if she would speak and she just shook her head no. She was busy staring at her phone most of the 15 min I was in there. I told her to have a good day when I was leaving and she just quietly mumbled something I couldn’t understand. There were some shoes I liked but I took a photo of the label and will buy at another location.
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June 2023 by George Smith
On Wednesday, June 14, 2023 I went into this Famous Footwear store to return a pair of Converse that I had bought for my daughter for her birthday on June 7th. I bought them online and had them shipped to me which I paid extra ($14) to make sure that I had them in time for my daughter's birthday. I actually made the mistake of buying the wrong size, so I wanted to return them to the store and I was thinking that I would just have to get a refund for the pair I had and then reorder them online and pay again to have them shipped to me...this time in the right size. Well, I was greeted by a young lady named Alexia, who asked me if I wanted to return something and I said yes. She was SO professional and actually went in and saw where the same shoe was now $5 cheaper than when I bought them, so she refunded me the $5 difference, ordered me the right size and said they would be shipped to my house free of charge!!! Wow, what a great way for this to all turn out...basically, totally stress free with great results! And to make things even better, the shoes were delivered to me on yesterday, June 16th only 2 days after I went into the store, which was DAYS faster than when I had originally ordered the first pair in the wrong size and paid $14 to have them shipped to me. I don't live very close to Roswell, but in the future I'm willing to drive to this store for any of my future shoe purchases with them because I know if that OUTSTANDING employee Alexia (if she's still there) will make it an enjoyable experience! Thanks to Alexia for outstanding customer service and even in a very timely way!!! ??
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February 2023 by Jeremy Leblanc
Good selection clean store the Alexia was nice
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February 2023 by Professional Journey
I had a bad experience when I went in and bought 2 pairs of sneakers for my children, but after 30 days 1 pair of sneakers purchased in this store was completely unsewn, I went to the store today with the hope of receiving another new sneaker or my money back, but unfortunately I was not successful. After much conversation with the manager (Michaela) who was the only person present at the time, she simply told me that she couldn't do anything to help me. so I leave it here on record so that everyone who does an evaluation research is aware of this fact. too upset about FAMOUS FOOTWEAR
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January 2023 by FABIO HENRIQUE SATURNINO
I had a bad experience when I went in and bought 2 pairs of sneakers for my children, but after 30 days 1 pair of sneakers purchased in this store was completely unsewn, I went to the store today with the hope of receiving another new sneaker or my money back, but unfortunately I was not successful. After much conversation with the manager (Michaela) who was the only person present at the time, she simply told me that she couldn't do anything to help me. so I leave it here on record so that everyone who does an evaluation research is aware of this fact. too upset about FAMOUS FOOTWEAR
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January 2023 by Grubba 316
It sucked ready in line 30 minutes to get ready on finally got tired and left
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December 2022 by EC Collins
Famous Footwear is very proud of their shoes but if ya need a decent pair...go there.
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November 2022 by Hillel Konigsburg
Store was clean. Staff was nice. Couldn't find dress shoes there
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September 2022 by Stephanie
I got the cutest pair of moccasins here and the store manager was super friendly even though the bathroom was on the fritz and I know her day probably wasn't going very well ❤️?????
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August 2022 by Iris JT
Cashier was friendly, and the store was very well kept. They have a variety of good quality shoes
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July 2022 by Ashok Guru
Not a very friendly store but you can find most shoes that you are looking for.
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June 2022 by Loretta Morris
Didn't really have but one pair of sneakers that I liked but the store was very clean and the associates were very helpful.
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May 2022 by Michael Junod
I needed a pair of a specific type of athletic shoe for skipping rope! Very lite and not too bulky! Val made a suggestion and I agreed! I never would have thought of this type of shoe, haven't tried them yet but for $21.99 if they don't work out at least I have a great beach shoe! Thank you Val!