-
October 2024 by Barbie Margolies
Justin was so helpful. Some of the best service I’ve received at a bank. Thank you!
-
October 2024 by Jerememe
This place is awesome. My mom blew a tire outside of this location a couple days ago, and Justin Jefferson came out to help us. He gave my mom a place to wait inside, provided cups of water as we changed the tire, and even provided a wrench we needed! Super nice guy and incredibly helpful, it’s also good to know we have some fellow Vikings in the area.
-
July 2024 by loannita yanez
The best ♥️
-
July 2024 by Alejandra Martinez
I’ve been going to this location for the past year and it just keeps getting better! The customer service is amazing they really care about helping the community and our banking needs.
-
July 2024 by Samuel Baez
Great experience, awesome customer service
-
July 2024 by janier martinez
What a great bank to do business with. They helped me with all my banking needs. Best customer service I ever experienced
-
July 2024 by jason wellen
Great people and location. I love 5/3!
-
July 2024 by Giovanni Gonzalez
Great customer experience! Committed to human interaction which missing in the world.
-
July 2024 by Vaitiare Valdivia
The staff are always helpful and knowledgable!
-
July 2024 by Enrrique Sanchez
Amazing customer Service!! 🙏🏻
-
July 2024 by Gino Cipriani
Loved the service
-
April 2024 by cortney minter
Every time I come to do deposits it’s problem. The two ladies at the front have a nasty disposition. The lady with the locs never smiles or makes me feel welcome. As a matter of fact she frowns like she’s constipated or something. She actually never speaks. She acts like it pains her to speak. They rather me use the night drop. But as a business customer this is horrible way to do business. The lady that came behind me as a customer, actually got greeted with a cheerful welcoming with a smile from both of the lady tellers. I have been nothing but nice to them n never cause an issue except for what they prefer me to do. As a business customer, I have the right to use the night drop or not and they are not my bosses so they can’t tell me what method to use to make my deposit. N surely they’re not gonna pay me to take off to come to the bank twice in one day. This is the most unconcerned location and they really need to do some coaching for their staff or get new staff starting with the lady at the front with the locs.
-
April 2023 by Keith Ippolito
This ATM machine never works or never had any cash....don't waste your time coming here. It's a joke
-
March 2023 by diane price
I have banked with this bank for a while now and when trying to deposit checks there is always an issue of one kind or another I deposit the same checks every week and they want a 3.00 fee for immediate availability per check which can add up to 15.00 a week in fees. I don't have a lot of money and need what I make when I make it. It used to be first 100.00 was available upon deposit and I was good with that, then out of the blue they changed that. I went to the branch at sandy planes 92 yesterday and the are no longer open the branch at the Kroger on mansell is also closed. They closed the branch at Kroger on Canton hwy some time ago. And the ATMs at the racetracks are mostly not available because the doors are locked. that is another issue but it's on racetrack I am about to go to another bank trying a credit union hopefully the experience will be a better one. Thanks 5/3 the time has come to split ways.
-
February 2023 by Timothy Lang
This bank charged $7.07 for a check that was $248.00 to a loyal customer for 3+ years to cover the charge because there was not enough in the account as is to cover it. Do you think that $7.07 was needed?
