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January 2024 by Teresa Hildebrand
convenient location and hours, friendly and honest staff, quick and reliable service
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January 2024 by chip morra
Ian and Devan were Outstanding in their friendly candor & knowledgeable service to remedy an emergency situation. My definite 5 STARS and high recc for this location !!!!
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January 2024 by Kevin Houck
Steve and Brian are top notch and very honest and knowledgeable mechanics. They always tell you the truth and give you options.
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January 2024 by Aisha F.
The customer service and the quality and thoroughness of work and inspection at this location is superb. I trust my car is being well taken care of here which is why I return and recommend this location to others. Ian and Steve are the best!!!
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January 2024 by Al Klei
Brian and everyone involved help repair my car. I had to have it towed, and they were responsive and informative. How can I say this in any impactful way: I wish things were cheaper. I've been a Firestone customer for over 15 years. I worry simply that eventually I'll be forced to pursue more DIY and other shops, as I simply cannot afford otherwise. Good luck out there everyone.
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October 2023 by Shane O.
Excellent service, very attentive, great communications and the price was just right. Will absolutely use them again.
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October 2023 by Cori Panyard
They were very knowledgeable and helpful. When I called to ask if they could help with some issues on my van they offered to check out the lights that were coming on first before booking a time to bring it in so that neither of us would be wasting our time or resources. They did a great job.
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October 2023 by Michael Waters
Steven, Brian and Ian always do a great job with my auto maintenance. I've been using them for over 10 years now for all of my cars.Services: Tires
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October 2023 by Marty S.
Ian, Steve and Brian are excellent service advisors that look out for the customers best interest. Today I went up with my Wife's car with had a slow leak due to a nail in the tire. They fit me in .. no questions. They were concerned about our safety and wanted to make sure the tire was fine before she drove to work the next day. We use them for all our vehicle needs. They are very honest, professional, and all around excellent people. We have a great amount of trust and respect for the crew at Sandy Plains Firestone. Keep up the excellent service. Marty S
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September 2023 by Rebecca
I love this Firestone! I honestly won't go to any other location, they are genuinely great people and do great work on keeping my car in check. Thank you guys!Services: Transmission
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July 2023 by Jimmmy M.
These guys are fabulous! Thank you Brian and your techs for your great work.I got one of your credit cards so if anything happens while I'm out of town, my family , can come here and I'm confident they are going to be treated fair and issues resolved.
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June 2023 by haris crnic
I had tires shipped there from a third party seller. One tire was lost in transit. The shipper and the seller didn’t want to take responsibility.However, the manager Steven at this Firestone came in to save the day, helping me source a new tire.Great customer service shown to me when others failed to. I highly recommend this store..
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April 2023 by sasha zlatopolsky
Steve and his crew got my truck going straight as an arrow. Was struggling to find a good alignment with my aftermarket setup but his guys did my truck justice. We most certainly will be doing business again.Service: Steering & suspension repair
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April 2023 by Steven
Two times and both great experiences. Easy to do appointment online and they were glad to go an extra step for me on both appointments for wheel alignment (first time I asked them to retorqe lugnuts and cheerfully did, second I asked and got a free rotation with my Bridgestone tires I had purchased elsewhere). Was with Brian this time and I forgot the guys name last time.
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March 2023 by Joseph Antonini
They were very busy that day. But Brian said he would fit me in. And did a great job! I will be back ?Service: Oil change
