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September 2023 by OrgonGodiz
I recently had an issue where there were 8 fees of $29 that hit my account due to a hold of $100 from a gas station, never happened before but the manager deleted the cjarges needless to say i was very grateful. I hadnt recived any notifications while any of this was taking place which was unusual. They recently updated theyre system and i think that played a part too. Anyway they resolved the issue. I think i will remain a customer.
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February 2021 by Carlo Germana
I fill out an application on line in November for refinance on a house , no return call . I just tried again and they just ask crazy questions and the person I was talking could not explain to me why they we r e asking for some items. When I talked to the supervisor she told me that they need to know what the payment was on a 7,000 loan ,one of those pay it off in less then 2 years- no interest deals . Because I could walk out of the bank and drop dead and for some reason it would be there problem. Was even on the house I was refinancing . They just lost 2 mortgages and a car loan plus I'm shutting down my accounts.
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October 2020 by Sandy Weaver
The people at this branch are always friendly and helpful. I love iTHINK and especially this team!
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October 2020 by Shika Smith
Today I was welcome with warm willingness to assistance by IThink Financial team Desirea and Alondra even though I was frantic that my information was taken.I had the best experience with Alondra Martinez at IThink Financial. My account had be compromised and I was so devastated. She showed so much empathy and took her time making sure that all my transaction were authorized and seamlessly securitied a new account for me best of all she gave me back my PEACE MIND and for that I know I'm banking with the right bank.
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May 2020 by Nataliya Lev
Do not use this company. Many hidden fees. They charge for EVERYTHING.
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March 2020 by Randall Cummings
Very professional service is expected and received at IBMSECU, but we sought out our member advisor, now asst. branch manager at this location, for her kindness and thoroughness in helping us with all our needs.Many thanks, Lisa!!!
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October 2016 by J Belt
Nice bank
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October 2016 by Terri Prince
I was very pleased with my financing through IBM, especially with Tiffany. She stayed with me and answered all my questions from start to finish. She made sure I was 100% satisfied and went over and beyond to keep my payments where I needed them to be, even when I didn't quite understand everything. I love my new/used car and IBM was wonderful to work with.
