Kroger is a grocery store offering thousands of quality food and household products. It is described as a one-stop shop for fresh produce, meats, seafood, dairy, home goods, and pharmaceutical needs, with a focus on savings. Reviews consistently highlight the excellent and friendly staff. Many employees are noted for being very attentive, kind, patient, and gracious, providing outstanding service and assistance. Specific mentions include staff members who show great kindness, empathy, and human sense in helping customers, including assisting an elderly person and patiently solving a problem with a money order. The floral department receives particular praise for its terrific designer, who provides excellent customer service by creating beautiful, well-priced corsages with immediate availability. The store manager is also commended for being beautiful and going out of her way to help. The store itself is sometimes noted as being smaller and older than others, but it is kept clean. Most staff are very friendly, though some grumpy ones can ruin a trip quickly. Customers appreciate the great manager specials. While the experience is generally positive, with fresh produce, there can be occasional mistakes with orders. Overall, Kroger is considered a great store with an excellent staff that makes a difference through its kindness and service.
Christy is really amazing! She has left such a lasting impression I remember her from the Cumberland kroger. I was so excited to see her at the Roswell location when I moved out here! She’s always extremely friendly and professional. I hope she is considered for management or something along those lines! Thanks Christy!!!!
December 2024
The hours posted on the outside of your doors say you open at 6:00 a.m.. no one unlocked the outside doors until 6:38 a.m.. might be time to teach your people how to read a clock or show up on time to open the store. Absolutely ridiculous to make customers wait.
November 2024
Best experience I’ve had at Kroger floral. Ashley was great!
