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November 2023 by Josh Maxfield
I took my 2006 Pontiac GTO to Matt and Chris for two front hubs and an alignment after I was told by other shops they couldn’t do it. They were confident they could get the job done. I dropped it off on Friday afternoon and got a call Wednesday morning that my car was ready. They even came and picked me up so I could get it before the holiday. I highly recommend them. Fast and friendly.
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November 2023 by Kimberly E. Carnes
Mr. Tire - Holcomb Bridge Rd. BEWARE!!Charged 3x the price they paid when they walked across the street to purchase a new alternator and replaced a new battery with another new battery ( which was dead bc of alternator failing). When I called to ask questions they figured I knew nothing about, they hung up on me. Lucky for them my daughter and her dad picked it up and paid before I could explain they Were BENDING us over. Had original alternator price confirmed by Auto Zone too. With 320$ labor cost (which only takes 3 bolts). Robbed of 1300$ total.Now all lights are on, chemical gassy smoke coming in the interior of the car making my 18 yr old daughter sick, and undrivable. Told us there's nothing they could do and even let her drive away from their store knowing how bad the vehicle was…..and blocked me. I'm not the first.Will be up there first thing in the morning. I don't think I can write exactly what I feel about Mr Tire without post getting deleted. Stay clear y'all! &KAdd a comment..BTW this is my post from Nextdoor. This post received 35 messages from other Roswell residents who all had similar experiences!!!!
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November 2023 by kody palmer
Worst experience ever, was charged for work that wasn't done. Trying to get a refund was a nightmare, when I confronted management for answers, they said the refund was being processed, which it wasn't. Took going through corporate, and a month and a half later to finally get my refund. This company seems to be completely dishonest, I would highly suggest everyone to double check if the work is actually done before paying.
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September 2023 by Lisa Moore
Everyone here is so kind and honest! They always make sure your car is in great condition, and are happy to help out in any way. I always feel super welcome when I come to them. I love an hour away, but these are the only people I allow to look at my car!! Highly recommend to anyone to come and see them!
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September 2023 by Katie Mahoney
I can’t recommend enough! In from out of town and got a nail in our run flat tire. Brett went out of his way to pick up our tire and had it on within three hours of coming in. They are obviously quick, friendly, and provide great service. I would definitely recommend!!!
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September 2023 by Nedra Howard
I had a nail in my tire and they got me in last minute. They were so nice and helpful and got me the new tire I needed. They did take a look to see if it was fixable instead of just saying I need a new tire.
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September 2023 by Caroline
Horrible experience, DO NOT recommend. We brought our car in for a loud whomping sound coming from our tire, and $2100 later the issue was still unresolved. We had to bring our car back twice to fix issues they created when improperly installing our brakes and installing a faulty CV axel. The manager, Matt, actually admitted to us that his technician “couldn’t figure it out”. Finally brought it to the dealership to find out the root issue was a broken wheel bearing… crazy that a tire company couldn’t see this immediately. They also attempted to sell us a new tire we didn’t need (quickly refunded me for that when they were caught, of course). When I addressed these issues with the manager, he refused to admit any fault on record but told me to “bring it back in and they’d fix it free of charge”. He also refused to offer any sort of refund for the services and sent me down a wild goose chase with their corporate office. Over a week later and hours spent on hold/attempting to connect with them, and I still have not been able to confirm that I’ll be receiving a refund. Would give zero stars if I could.
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September 2023 by shannon
Came here for the first time today because my car was stalling due to low oil pressure. While waiting for a manager to come out I spoke with another customer who said the technicians here are amazing - always a good sign. Sure enough they took care of my issue immediately and I lost no time getting back on the road and home before my kid’s nap time. The service was a great value too, more than fair. I’ll definitely use them again and feel lucky to have found a trustworthy mechanic in the area.
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August 2023 by Shannon P.
Came here for the first time today because my car was stalling due to low oil pressure. While waiting for a manager to come out I spoke with another customer who said the technicians here are amazing - always a good sign. Sure enough they took care of my issue immediately and I lost no time getting back on the road and home before my kid's nap time. The service was a great value too, more than fair. I'll definitely use them again and feel lucky to have found a trustworthy mechanic in the area.
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July 2023 by Anthony Rogalski
Went here for the first time the other day, Matt and the rest of the staff were awesome, had my car fixed good as new in one day. I would highly recommend these guys! Awesome Experience.
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July 2023 by Ayden W.
Matt and Brett are 2 of my good friends and they never disappoint me. they're not ones to mess around and tell you false information. i've had ac and radiator problems and they fixed it right up and now my truck is running smoothly (minus the struts and brakes but they're gonna fix it right up). they're amazing at what they do, have a great team, they don't over charge or under charge. you get great results from the money you spend.
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June 2023 by Mossimo L
Matt, the service manager, is great to work with and is very knowledgeable. I will be back with any car problems..
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June 2023 by Lindsey Elsey
Matt was so helpful when we were in a bind- everyone was great and the service was excellent. Cannot recommend them enough.
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June 2023 by Daz Castone
The guys were all really great at this location, especially Matt! Thanks so much for setting us straight & saving the day.
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June 2023 by Jimmie Pittman
I have been here several times and I must say these guys take care of you. Matt and Brett are the real deal. Professional and courtesy and will go out to help you. Great service guys. Will be back
