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December 2023 by Ed Dents
Dr. Shepard has been attending our family's cats and dog's medical needs for 27 yrs. We appreciate the personalized care his practice provides. Dr. Shepard easily and thoroughly communicates procedures and choices, keeping an animal's welfare and quality of life first and foremost.
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November 2023 by John W
Amazing Spay of our 2 new Lab pups...No Cone needed.Unbelievable!!!!
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June 2023 by Christina Knutson
The entire staff is so welcoming and makes you feel like family. We came to them after another local vet almost killed our dog and Dr. Shepard was so understanding and helpful and got our pups back to health! They always get us in quickly and are reasonably priced!
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June 2023 by Ben Puddle
Dr Shepherd, Jane and the North Roswell Veterinary Clinic team are highly professional, polite and caring. They helped us navigate the complex process of receiving an endorsed travel certificate to London, UK for our dog. I thoroughly recommend NRVC.
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March 2023 by Goldcoast T.
Not sure how this place has such great ratings. Facilities are subpar and services are way below current and modern standards. They dont use the most up to date technology or newer and more improved medications for surgery. Front desk person is clueless. Dr and other lady are nice, but customer service is horrible. Dr did surgery on my pet but was not concerned about ability to function afterwards. Never took the time to cal and speak to me personally and discuss the progress or lack thereof. They displayed a lack of care afterwards but wanted my $ for him to do surgery. The whole sales pitch to use them is that the price is cheaper compared to other places. They are right which against my better judgement is why we had him perform our pets surgery, but you get what u pay for. Went to an expensive but more experienced and highly respected dr after to get second opinion and fix this Dr's mess. He then prescribed my pet much needed meds & got us on a rehab plan which has my pet back to the way he was before the surgery. Our experience at this place was dreadful and although location is convenient and price is cheapest, we will never go back there. Not even for vaccines or something simple. Pets deserve ppl who show they care and dr's with significant experience doing the type of surgery required without using cheap surgical meds that may not be the most improved medicine currently available. They basically dont give a shit about your pet. All lip service. To give your pet the best chance of a normal life after surgery and yourself peace of mind, go elsewhere. For the reasons above, we'll never go back.
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February 2023 by HGCT Business
Dr Shepperd - seems nice, but non-responsive and uncaring about my pet. Uses old school & cheapest possible methods, not upgraded technology & options that may be best. Front desk staff - idiots & unprofessional. Facility - small, old and outdated. Much better vet care nearby. Would not return even for free services. If you love your pet, take them elsewhere even if it cost a tad more $. You get what you pay for here.
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January 2023 by Austin Hakooz
Dr. Joe took care of my dog and treated him like it was his own. I had to have surgery done on my rottweiler and Dr. Joe and his team made me feel much better about the process! I would recommend him to anyone!
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January 2023 by Deborah Kircher
We have been using NRVC since 1996. Dr's. Shepherd and Liketa (sp) are wonderful, caring vets and Jane and the rest of the staff truly care about all their patients. My dogs were never afraid to go to their office.
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January 2023 by Suzanne Burrow
They are always so good to my Princess, very accommodating, I just love ❤️ them....
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September 2022 by Renee Johnson
Dr. Shepherd and his team of staff give excellent customer service. They took care of sky who recently passed but I am grateful she received care from this business. I would recommend bringing your pets here. Thank you a bunch!
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September 2022 by Tia Mia
Dr. Shepherd and his staff are top-notch. He has been so compassionate, honest and proactive in taking care of my two elderly cats. He removed a very aggressive tumor in my elderly cat's leg in April 2021 and there has been no recurrent growth. He also did a recent dental cleaning on her and when I picked her up she was in no pain and no signs of stress whatsoever.Dr. Shepherd is a very hands-on, caring vet. He is so tender in the way he handles my cats, taking time to softly talk to them and pet them before any exam. Tia was looking directly into his eyes with total trust as he gently stroked her head and told her "what a pretty face" she had. It was so sweet!Dr. Shepherd never makes you feel rushed or "talks down" to you. No question is too trivial to ask. He is honest in discussing the various options for your pet's treatment and makes you feel that he is there for you no matter what you decide. I trust him implicitly with my 2 fur babies.I have lived in Atlanta since 1974 and have had a number of vets over the years. Some were more about the money and not about the animals, and I soon left! You need not worry with Dr Shepherd. His heart is in the right place. He is a vet because he truly LOVES animals and is committed to giving your pets the very best care he possibly can. My cats are actually mellow after their visits with him. They know they're in good hands. ? Dr. Shepherd is our forever vet. ??❤
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June 2022 by Meanie C.
Dr. shepherd is a wonderful veterinarian. He will take the time with you and your pet. He is very knowledgeable and will answer any questions you may have. He has been at this location for over 25 years. I highly recommend this clinic.
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June 2022 by Gabrielle M.
Dr. Shepherd is the absolute best!!! He's been taking care of my family's pets since 1994. He genuinely cares about his clients and I couldn't trust him more with my fur babies.
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June 2022 by Beth L.
This place is an absolute scam, do not bring your pet here. We took our dog here as he's been having diarrhoea and they told us there's nothing wrong with him, but that he had to have two specific medicines which they then charged us $439 for. Right after my husband checked out we realised we could get the same medicine online for under $100. Just minutes after checking out this vet refused to let us return the medicine we purchased with them. It's so disheartening to see a small business ripping off their customers like this.
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April 2022 by Abril Rivas Pineda
Dr.Shepherd and his staff are amazing!I needed an exam and they were able to squeeze me in for a check up. So happy I decided to bring my new kitty in.
