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November 2023 by Jeffrey Westall
If you have a Lexus of any year take it to Ozzie’s. I’ve never had an experience like the one I had with their service. My 2015 ES350 hadn’t been serviced in three years - not even oil change. Only has 19k miles. I know the dealer would have been hundreds of dollars if not a thousand to give the car (and me) a going over. Ozzie’s: $64. What else do I need to say? No reason to go to a dealership ever again.
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November 2023 by Mark Harris
John and his team are awesome. Great dependable work. They are reliable. work always done professionally. Very friendly staff. Have been using Ozzi's probably for about 8 years. Has taken care of all of out Lexus' and very fair pricing. Would not take our cars anywhere elseServices: Air & cabin filter replacement
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October 2023 by John Menkhaus Jr
I want to give a shout-out to the Team at Ozzie's Took a Toyota Tacoma in for some refresh work on the water pump, belt & shocks ..... in advance of shipping it back to my home in SW Mexico Hit some unexpected (& fairly complex) snags on the suspension work due to excessive rust / corrosion underneath (vehicle was purchased in Ohio ..... go figure) Candidly, I was a bit worried about #1) whether this Automotive shop actually had the know-how to adequately address the messy structural work required underneath the vehicle ..... & #2) what was the bottom line 'hit' going to be on my pocketbook due to these 'unexpected surprises' Refreshingly, not only did Ozzie's have the deep technical expertise to correct the various suspension issues (Thanks to one of the Teams' top shelf mechanics ..... That be Bobby), but also the final price tag was very reasonable & fair..... all things considered Most auto shops would have probably exploited this 'surprise situation' to the hilt on the final bill. The owner (John) did not do that There is obviously a reason why Ozzi's Automotive receives extremely high reviews in the local area. John & his Team are very 'straight up' with their customers ..... & they are ethical / truthful I can't say enough good things about this automotive shop experience Roswell & Alpharetta should consider themselves fortunate to have Ozzie's Automotive as a "trusted & capable' option as it relates to automotive maintenance & repairServices: Tires
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October 2023 by John M.
I want to give a shout-out to the Team at Ozzie's Took a Toyota Tacoma in for some refresh work on the water pump, belt & shocks ..... in advance of shipping it back to my home in SW MexicoHit some unexpected (& fairly complex) snags on the suspension work due to excessive rust / corrosion underneath (vehicle was purchased in Ohio ..... go figure)Candidly, I was a bit worried about #1) whether this Automotive shop actually had the know-how to adequately address the messy structural work required underneath the vehicle ..... & #2) what was the bottom line 'hit' going to be on my pocketbook due to these 'unexpected surprises' Refreshingly, not only did Ozzie's have the deep technical expertise to correct the various suspension issues (Thanks to one of the Teams' top shelf mechanics ..... That be Bobby), but also the final price tag was very reasonable & fair..... all things considered Most auto shops would have probably exploited this 'surprise situation' to the hilt on the final bill. The owner (John) did not do that There is obviously a reason why Ozzi's Automotive receives extremely high reviews on Yelp. John & his Team are very 'straight up' with their customers ..... & they are ethical / truthful I can't say enough good things about this automotive shop experienceRoswell & Alpharetta should consider themselves fortunate to have Ozzie's Automotive as a "trusted & capable' option as it relates to automotive maintenance & repair
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September 2023 by Stephen Badger
We brought our car to Infinity for rear brakes and the price was outrageous! My son said take it to Ozzi’s and it was 1/2 the price! Great schedule, service, cost and follow up! We will now bring it back for other services needed!Oh, an they are friendly too!Service: Auto brake repair
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September 2023 by Nancy Hendrickson
We have used Ozzies’s service for 20+ years. He takes good care of our car. The waiting room is clean and comfortable. They stick to time or let us know why it’ll take longer! We’re happyServices: Air & cabin filter replacement
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September 2023 by Brittany Rullan
John has been taking care of my family of Lexus and Toyota cars for years! He is very honest and up front about repairs and recommendations for interval maintenance. I would never buy another brand of car because I have peace of mind using Ozzi's!Services: General repairs & maintenance
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September 2023 by K C
Beautiful facility, more than fair pricing, work completed quickly, excellent communication. Also, after a recent new battery placement (not here), my passenger window suddenly didn’t function. He knew to reset whatever it was (free of charge) when he could’ve, but didn’t, & a dealer could’ve & would’ve, charged me $$$ to replace an unnecessary, expensive window motor. John has always been honest & dependable. I’ll be a life long Lexus customer if for nothing more than knowing I will always have an honest, amazing mechanic, Oz’s John.! Best service eVer!Services: Auto power window repair
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August 2023 by Ana D
I found Ozzi's online. What spurred me were their great reviews, and I'm so glad I contacted them to replace the broken handle on my Kia Optima. The price was reasonable and they did a great job finding the exact replacement part and installing it. It also helps that they have a very comfortable and nice waiting area for their customers. I highly recommend Ozzi's. John was very helpful and very quick to respond to my emails.
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August 2023 by Kitty
I had a broken wheel stud from hitting a rock on the high way. Went to a Honda (I have a Honda car) specialist and they wanted me to bring car in first before giving me the quote. My friend told me this was a bad sign. I checked YT video and it should take only minutes, not "several different ways and more than an hour" to fix it. I then went to another car shop who quoted me $150, but once I was in the shop they told me the price might be higher once they took the wheel off and checked the condition. I immediately left and asked friends around for a good honest mechanic. Finally a friend's friend recommended Ozzi, which was 35 minutes of drive from my home. I called anyway, and they quoted me the same $150. My waiting time at the shop was a short sweet 20 minutes and my final bill including tax came in way below the estimate.. I am glad I finally found an honest mechanic! Although they are not close it's worth the drive to know you won't be ripped off. Great shop. Great work. They have found another lifetime customer now. Highly recommended.
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July 2023 by Scott Shields
We've been customer's for over 20 years. John Ozzi is the most honest and skilled repair person we have ever known. He has helped us maintain several vehicles as well as those of our kids and friends. Quick example of his honesty. I called him yesterday to report that my air-conditioner was not producing cold air. I had already tried to load new refrigerant with no luck. He told me to just stop by and he would verify what we both feared that the compressor had gone bad. I thought it a bit strange when I was in his waiting room for a bit over an hour. When he came out he announced to me, with a big grin, that the bolt holding the compressor clutch in place had shaken loose and gone missing. He repaired the bolt and sent me on my way with a nominal labor fee. I am confident that any other repair shop would have taken the opportunity to sell me a new compressor. Thanks John for over 2 decades of excellent service as well as the very comfortable 4 hour drive to Savanna yesterday.
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July 2023 by Vic Smith
Ozzi’s Automotive is in a class by itself! The mechanics are excellent, the customer service is great, and they are honest. I was told by a local service center that I needed a major, expensive repair. I had the car towed to Ozzi’s for a second opinion. An idler pulley and belt later my car was back on the road in top notch shape. Ozzi’s is worth the trip for everything from routine service to major repairs. They are the best!Services: General repairs & maintenance
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July 2023 by John Walsh
First time bringing our vehicles to Ozzi’s Automotive. Easy scheduling, spotless shop, extremely fair quote, expert mechanics and great follow up communication. THE BEST automotive repair experience of our lives!!!!Services: General repairs & maintenance
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July 2023 by Shaun K
I am new to the area and needed to find a mechanic. My 2008 Lexus RX 350 need a new water pump. I read Ozzi’s automotive reviews on google and liked what people were saying about Ozzi’s and the owner John. So I decided to stop by and talk to John in person. John was very professional and knowledgeable, he took the time to listen about my concerns, gave me competitive estimate and he answered all of my questions. By the end of our conversation I felt really good about Ozzi’s automotive. So I scheduled an appointment with John to do the water pump. I picked my car up from John with no issues. He is very thorough he said there was a wrong type of bolt installed on one of the pulleys done by a different shop. John installed the proper bolt and also put a new serpentine belt on. John did a perfect job and is honest about his work. My car runs great with no issues after picking it up from John. I am really happy that I found John. I definitely recommend John at Ozzi’s automotive. My entire family and I will be using John as our mechanic for now on. Thank you John for providing excellent service.
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July 2023 by Katie Misencik
John at Ozzi’s was amazing. He kept me involved the entire time and did not overcharge or do unnecessary work. The dealership tried to charge me over $4k in repairs and Ozzi’s was 1/4 of the price. They have done work on my parents card for years. I’m mad I didn’t go there first! 10/10 recommendServices: Electrical repair
