-
January 2024 by Derek Reagan
Ordered curb side pickup. Order was complete and ready for pickup. I was delayed by a day and when I picked the order up I was told someone took an item from my order to sell to a customer and now they were out.
-
January 2024 by Deborah Pennington
I went in looking for a new collar for my male schnauzer and found a great quality one in his color (green). It is hard to tell it is green in the attached photo due to the artificial light, but it is a nice dark green. It will last him for many years to come! The next time I go, my dogs are going with me!
-
January 2024 by Elizabeth Waugh
I absolutely love this Petco. Their grooming staff is the best! I usually only get my dog's nails done and they are so sweet with her. She is a nervous girl but she has gotten comfortable going there thanks to the kindness and care of their staff (especially Haruko P, In K & Chyna). I've since moved away from Roswell and now I drive 35 minutes one way to bring her here (when there are closer options) because they are that good . Thank you!!! -Elizabeth and Sadie :)
-
November 2023 by Katherine Seefried
Pretty good when it’s actually open. They near constantly change their hours without notice. We needed a cone for a dog who just got out of surgery, but they close at 7pm, instead of 8pm like on the google website (which was confirmed by the store 3 weeks ago).
-
November 2023 by Ibsen Colina
It was really good, the staff was really helpful.Even though some products were out of stock
-
November 2023 by Annie M.
This store is taught to keep most of the crickets for the reptiles in the store before selling to customers.. I guess to budget. I've been in the area three years and have been turned away more often than actually being able to get one.. mind you I'm always asking for ONE since I'm feeding a tarantula. Very unprofessional and kind of ghetto.
-
September 2023 by Claire Park
Went to buy some cat food and when I opened it, there were maggots in it. I went back to the store at 7:30pm, but it was already closed. The store hours were posted to be closed at 8pm… Now I had to go rush somewhere else to buy food for my cat. DISGUSTING!
-
September 2023 by Brian Sherman
The store closed at 7pm per workers, with multiple customers showing. The website and all signs all say closing at 8pm. Find a better place to buy your pet items.
-
September 2023 by G D
The store i visited is falling apart. Prices on the shelves do not meet the items located there or expired prices. Petco employees were not very helpful when questions were being asked, like tvey had no clue about anything going on in that store.
-
August 2023 by Joshua Van der vort
wonderful experience excellent customer service Shawna caught all the fish I wanted and Victoria did too great experience all around. even helped us to the car.
-
July 2023 by Hayden Brown
Store has really gone down hill over the past year or so, but that aside manager was very crass with me when I asked about potentially placing a fish order. Stating "you need to go to the mall of GA, the list of things I can order is absolutely laughable" and carried on about his business. 10/10 would not recommend for any of your aquatic needs minus dry goods.
-
July 2023 by lin c
China was very friendly with my pup..she did an excellent job on her nail trim I will definitely return for my pup's next spa day
-
July 2023 by Beth M.
The location on Holcomb Bridge is the worst service, by far, of any Petco. First appointment of the day, bath, nail trim, toothbrushing for a 20lb dog. They told me 2-2 1/2 hours. I've never been told more than 90 minutes and have actually gotten wonderful service in 45 minutes at other Petco locations. When I arrived 2 hrs 45 min later, two other dogs were being serviced. My dog was bathed but not brushed out and no nails or toothbrushing yet. The groomer told me it would be at least 45 more minutes. They also wonr do walk in nail cutting as "they have to disinfect the grooming station between dogs." If that's the case, why wasn't my dog complete before they started working on the other two dogs being groomed when I arrived??? I've changed locations and have had wonderful, timely service.
-
July 2023 by Haley Powell
Staff went above and beyond to help me. Woundful experience. People there really love animals
-
June 2023 by T S
Staff are very knowledgeable, friendly, and helpful. Have assisted with care of several animals. Everyone from saltwater fish to felines to canines to pond care. This is the pet store with local pet store feel.
