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January 2024 by James Swain
The medical care is separated from pet smart but they are outstanding.
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January 2024 by Jan Smythe
I was very happy with the grooming my two dogs received. One of them was really dirty, and they completely got her clean.
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January 2024 by Lori Hale
Staff , Techs and Vet very professional and helpful. Explained everything during visit. Feel very comfortable bringing my dog here for care.
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January 2024 by Prajakta Masurkar
Lovely staff. We visited for Photo with Santa.…great initiative
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January 2024 by Ken Guthrie
Great people and the store was exceptionally clean.
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November 2023 by ren lowex
The customer service rep I had had an attitude with me
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October 2023 by The Mhorighain
Having been an employee at this Petsmart - Do not bring your pets here. I was a groomer, I've worked as a groomer for years. This place isn't worth the risk.
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July 2023 by Brenda L.
Carol did a fantastic job with our dog. The best he has ever had! We normally go to a more boutique groomer but hands down, Carol was THE BEST!
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June 2023 by Onan Cordova
I love per stores and PetSmart is the best and friendliest one. I also love stopping by and seeing all those adorable kitties for adoption. I wish I could take them all. I enjoy going by the birds and fish too. Beautiful! And of course they always have everything I'm looking for. You're the best!
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June 2023 by Anusha Naidoo
First they cancel my cat grooming a few days before his appointment, then gave me the wrong time for two weeks in advance! Not great service
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June 2023 by Mark Schwarcz
Left my dog at the groomers for 4+ hours just to get a phone call 15mins before closing that the service could no longer be fulfilled. I picked up my dog wet. Get your s*** together petsmart
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June 2023 by Caroline A.
I'm really disappointed in pets smart grooming. I took both of my dogs today and asked for them both to get a bath and blow dry, a sanitary trim, paw pad shave, and a small matt cut out from behind one of the dogs ears. When I went to pick them up they were still damp, the matt was not cut out (even though they said yes when I asked if they did it), they did not get a sanitary trim, and they did not get their paw pads trimmed. After I got back to my car and checked behind the one dogs ear and realized the matt was still in there, I went back in and had them cut it out. The woman I talked to was very friendly when I asked but it should have been done in the first place. I explained to them what each dog needed multiple times (on the phone when I made the appointment and when I brought them in). I will definitely not be taking them back which is unfortunate because they used to do a good job.
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April 2023 by Toxicwaste920
Unhelpful associates. Asked about the aquarium lights, no help. So now i am going to have to return this. Asked about betta fish, also no help. And yet i saw she's about to leave work. Of course. 2 questions i asked didnt even bother to help. If u dont know the answers, then refer me to someone who does. Dont just give a close ended statement as if ur unwilling to help. How frustrating.
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April 2023 by Irmgard Smith
You get very good Cat food there
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April 2023 by Julia D.
I was looking to adopt a cat. I came in on a Saturday with my friend. They were pretty busy but I was allowed to look around and play with some. A beautiful cat caught my eye, we stayed for a good 30-40 minutes. A woman by the name of Gwen was working there she had a very dismissive attitude, but I understand because they were short staffed. I took the information about the cat down, did my research purchased the right toys and made proper accommodations. I researched the diet and grooming necessary for the dog, I submitted an application. The woman called me directly asked some questions about where I lived. She called two references and advised them that she thought I was irrational, unstable, unfit to take care of an animal. She racially profiled me and made some behavioral accusations when she looks after cats not humans. This was the most disturbing unethical morally repulsive behavior from any person working with animals. I took time out the day to make sure I made multiple visits. She called me back and told me my application was denied because of personal reasons. This is also pretty unethical she didn't like that I didn't say bye to her as I left. Everything was very malicious and pretty vindictive and I hope who ever is in Human and animal respirates takes notes on how to treat everyone with kindness. I did not want to give this lady energy but she destroyed mine. So the next time you feel it's ok to have an awful day and be miserable get another job.
