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December 2023 by Mark S.
service department is very inconsistent and takes no responsibility for their mistake. i would not recommend you use Hennessy Porsche service. Among problem:1) unable to easily get an appointment 2) no call back when scheduling appt.3) inconsistent service quality4) arrogant service manager unable to accept his departments mistakes5) lacks professionalism-GM never calls messages for him back Really consider other service options
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December 2023 by Joseph Churon
Made an appointment with Sean O'Driscoll for an early morning oil change on my car. I showed up about 8:20 am apt was @ 8am .as soon as I pulled in, I reminded you it was a rainy day in Georgia today. Had a porter come out, greeted me & toke my information & keys. About 3 minutes later, Sean started looking for me. To tell me they started on my car already & ask if I had any other issues with my vehicle I stated I did & about 30 minutes later came back out to me to tell me what is wrong with the issue I had stated to him & told me exactly what the cost was going to be & toke care of that for me. NOTHING BUT GREAT SERVICE & A GREAT JOB ON MY VEHICLE GREAT JOB GUYS KEEP UP THE GREAT WORK ? ? ?.ABOUT AN 1HR LATER MY CAR WAS DONE PULLED IT IN UNDER COVER IN THE SERVICE DEPT. AND ALSO, MY CAR WAS EVEN CLEANER THAN WHEN I TOKE IN FOR SERVICE JUST WOW!!!..GREAT SERVICE.THANKS SEAN & WHOLE STAFF GREAT JOB!!.
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October 2023 by Deepak Kunavarapu
Always great experience
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August 2023 by Terry T.
went in to schedule appointment for repair under extended warranty. service writer could not find my info in their system. went home to verify my warranty paperwork and call them back with the information. have made several attempts to contact service including voice messages but no response for any one at Porsche
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August 2023 by Queen Nubian
Every time I come here the staff is professional! The service is elite.
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July 2023 by Reggie C.
Had a flat in Vidalia, GA about 200 miles from dealership. I am from MD and spoke with Joel Hughes who graciously fit me in to take care of the flat and get me back on the road. Fantastic customer service. Thanks
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June 2023 by Patrick P.
This review was in regards to a service appointment I had this week. I was bringing my brother's old car (2016 Cayenne being used as an emergency vehicle) in for intermediate servicing and getting everything checked up. They did the 80k miles servicing even though the car has less than 48k miles because it's older now. Joel Hughes was my service advisor and I have to say that this dealership has one of the best, most thorough service departments I've ever seen. He walked me through the whole process of what would happen, sent me the corresponding recommendations as well as vehicle inspection and recommended items to address. Since I don't own a Porsche this was a totally new experience. Everyone, right down to the gentleman who handled my loaner car was top notch, friendly, and professional. The loaner car was exponentially nicer than my new Honda so I basically parked it and left it in the garage so that nothing bad happened to it. The nicest loaner car ever- a Macan. Joel followed up with me and my 100 questions, helped me figure out how to set the remote garage opener feature that I couldn't, and also helped replace something that was missing in the car. I again state that I have never received such care and support.If I ever win the lottery, I'm coming here to buy a Porsche. But in the interim, I'll bring my brother's car here whenever it needs servicing.Thanks to the entire team at Hennessy Porsche!
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May 2023 by victor f.
I actually did Not Purchase a vehicle , but Juan Trejo a salesman at the dealership was absolutely amazing. Ultimately they did not have the car I was looking for but Juan was totally knowledgeable and professional. A solid choice if you are shipping a for a Porsche !
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February 2023 by Peter M.
DON'T EVER TRUST THEM I was talk to 3 people Jordan Drew and Tito closed the used car 2021 GLE450 the price ok transportation ok I put the car on my insurance and I was wait for them to sent me the account and Information to sent the money and mr Tito sent me a message they sold the car it was a joke very anprofesional
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February 2023 by Igor O.
My Cayenne has four recalls on it and they told me it would take 7+ days for repairs but I'm not eligible for a loaner... also bought a Taycan 4S there last year. Guess customer service is a thing of the past
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January 2023 by Joe
Dave Campbell was awesome! He was able to fix my glitches on my Taycan with a very quick turnaround.
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January 2023 by David MacIntosh
Great mechanics and other staff as well. Friendly environment with nice amenities to take advantage of while you wait.
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January 2023 by Ily Byfield
Friendly, informative
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January 2023 by Rafael Salomon
Excellent service moderate prices
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September 2022 by Marcellus M.
Not sure about this place BUT, if you can advertise a car for sale across the country you should be able to provide electronic signatures to purchase the car across the country, RightAPPARENTLY NOT. I HAD TO FLY FROM CALIFORNIA TO ATLANTA TO PROVIDE A SIGNATURE. Even then they didn't provide a shuttle or Uber from the airport. They lost All the paperwork and a month later the banks calling me asking if I had the car with me. I'm now on a gig in the Caribbean, hopefully my car is in my driveway when I return.