Red Wing in Roswell, GA, offers an exceptional shopping experience for those seeking the perfect pair of work boots. The store features the Ultimate Fit Experience, where specialists provide personalized fitting services to ensure each customer finds the right size and comfort. Customers have praised the knowledgeable staff, including associates like Jason and Aaron, who guide them through the selection process. Many have benefited from their expertise, discovering they needed different sizes and additional comfort options, such as insoles. The store is noted for being clean and well-stocked, contributing to a pleasant atmosphere. However, some reviews highlight challenges with boot availability, as customers have experienced delays in receiving their orders. Despite this, the overall service has been described as excellent, with staff like Shelly going above and beyond to assist customers in finding the right boots. Red Wing also offers aftercare services, such as oiling and lace replacement, ensuring customer satisfaction long after the purchase. Overall, Red Wing in Roswell is recognized for its commitment to quality service and customer care in the footwear industry.
Jason was awesome, determined to get me in the perfect size
May 2025
Great store, fantastic boots. Jason was knowledgeable in the different products offered and made sure I was happy with my purchase. Quality service and product!
December 2024
Excellent service, love how comfortable my RW boots still are after a year+ of heavy use
