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December 2023 by Reza Madadi
Best service, nice staff.Miss Nina was very helpful.Excellent service.
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April 2023 by Omid Jaimand (All in One Automotive)
been their customer for past 2 years and always helpful and polite, they have amazing staff and very professional.
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March 2023 by Omid Jaimand
been their customer for past 2 years and always helpful and polite, they have amazing staff and very professional.
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April 2022 by Claire
We have been a customer of this bank since it was The Trust Company of Georgia. We have not had any problems with Sun Trust but when they became Truist I have had problems with every account. Paying my Access account is an issue every month and requires new to visit the Branch. Nothing has been easy dealing with Truist. If it was not so difficult to close account and move I would and if continues it will be worth leaving.Do not open account with Truist. Too difficult banking with them:(((
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March 2022 by Alyssa Bergonzoli
Worst and slowest bank ever. Just went here to deposit a check which normally takes at most 4 minutes. Just spent 30 minutes waiting to even speak to somebody. Pressed the call teller button probably 20 times in those 30 minutes…. nobody. had to call the actual bank multiple times before anyone even came to help me and when they answered they had an attitude. whoever works here needs to find a new job bc this one clearly isn’t it for them if a five minute process is taking longer than 30 minutes and they get mad over people being upset with that. People have places to be. they go to the drive through teller on their way to places bc it’s supposed to be convenient and quick. not an almost hour long process.
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February 2022 by Lauren Elizabeth
Awful customer service. I was there a total of 3 minutes and was told to just “go home and call again”
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January 2022 by Kris Kelleher
Walked in and they have me wait in the lobby for 15 minutes only to tell me that they just closed and won’t be able to help me. This bank closes at 4pm on a Monday…
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December 2021 by Brandy Knopp
I love this branch. Everyone is friendly, upbeat and willing to help.
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September 2021 by L. Smith Jr
Thankful for your time and assistance with my business and personal banking
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September 2021 by AD
This is the BEST Suntrust branch I have ever been to!! The people here are dedicated to helping with a very uplifting attitude. My sister had gone in this branch to get help with an account issue and Aretha was so wonderful to her. She stayed dedicated to getting her issue resolved as soon as possible and was the sweet human to have worked with. Thank you for all of the help!! I will be telling others to come to this branch because of her kindness and professionalism
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September 2021 by Alison Hector
Unbelievable treatment of 20 yr customers. Out of retaliation of reporting unacceptable behavior closed all accounts causing further severe ramifications. 2 employees can expect legal consequences for their wrongful and imo 1 mentally unsound actions causing PTSD. Will post more of the facts once I get all my money and other items back.
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May 2021 by Samara Sa
Drive thru is a joke...
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January 2021 by Cindy Nelson
Horrendous non-responsive branch personnel do not provide customer service to BB&T customers who have been forced to merge with SunTrust in the bank merger. I will be finding another bank to take my business to. I was formerly a very happy BB&T customer.
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January 2021 by Scott Clark
Horrible bank. Put holds on over $18,000 worth of checks I deposited. Sat on hold for over an hour. Nothing was fixed. Was told to go into this branch and they would be open and could possibly help me. I went to this branch and apparently the lobby is closed till the 11th. I called back customer service and they didn’t care. This situation has cost me hours of my time and lots of stress. As soon as the funds clear I will be closing my accounts after five years of banking with these fools and will warn everyone to never ever bank with Suntrust.
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December 2020 by Jeff Tully
Called to ask a question about a fee on my account which they should be answer at the branch all day easily and they sent me back to the queue at corporate again
