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November 2023 by Jennifer Cooper
I have been a very satisfied customer of Synovus Bank for many years throughout their growth as they have built their brand. I’m a Customer for Life! Thank you to everyone at the Roswell branch for knowing me on sight and for their caring, professional assistance and guidance!
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November 2023 by Life of José
I honestly hate Synovus, there should be no reason I have as many issues as I do with money coming up missing out of my account every blue moon!!!
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January 2023 by Krissy “Bunnie” Panda
Night drop is very convenient.
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March 2022 by Stacey Baum
Bad bank. Won't cash a check made out to an account holder and someone who endorsed the check. Won't take deposit from their own client! Bad business. Manager wouldn't override, even for a law firm down the block. More like the bank of "NOT" here. Avoid at all costs.
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August 2021 by Tom Smith
On hold with customer no-service for 30 minutes and never received help. Cave man on hold system. No offer for call back. No indication how many on hold in front of you or anticipated hold time. Will cancel my account. Another big company with no respect for your time.
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July 2019 by M Wheeler
Very outdated (in-person or snail mail is required make account changes/closures or check loan payoffs) and they're simply unable to make basic bank transactions work. They do not know how to apply additional principal payments to mortgage loans. I closed my home loan, as well as a checking account with them out of complete frustration. In the end, they charged me a "service fee" when I closed the account and withdrew the funds. That just confirmed again why I will never bank with them again.
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November 2018 by Ty Fusky
Sat 25 minutes waiting on someone to help with opened a new checking account. I'm an existing customer just trying to create a new one and I got nothing. Everyone standing around and no follow up. Left and went back to work.
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September 2018 by King Midas
Awesome bank...great staff!!
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January 2018 by Dustin Stoner
Always a positive experience.
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August 2013 by Leezy Tiz
BNG of Roswell offers 1st class customer service. I left a big franchise bank to move to BNG-Roswell and can honestly say it was an excellent decision. All branch personnel I've dealt with have extensive financial knowledge. If you want a great bank I would highly recommend Bank of North Georgia-Roswell.
