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October 2023 by R
The owner is very helpful, I needed some color copying, he provided me with email address for store that I could send pics to. I was doing an errand and decided to go inside the store and the young man working was very polite, it was getting busy but both owner and the worker were pretty fast in serving everyone.
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October 2023 by Ace Extensions Inc #condiostodoesposible
Everyone at the this UPS location is so kind especially Jaden and Ramana! Thanks so much for always helping out and being so kind to us. Many blessings to you guys. 5 star service for sure ⭐️⭐️⭐️⭐️⭐️
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October 2023 by J. Max Sullivan
Jaden is awesome. Efficient and friendly. Give him a raise!Store 0263
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September 2023 by Alexa Abdalla
Adam and Ramana (sp?) were SO helpful at this location. The fingerprinting machine was acting up and there was a super long line that continued to get longer but Adam kept his cool and calm and really kept the line moving as best he could. Ramana also jumped in to help move customers out quicker. It's tough to have to wait in line but I was so impressed with the customer service from these two.
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July 2023 by laos5soul
Matt did not greet me while entering the store. Very demanding and rude. Couldn’t smile and have the slightest bit of customer appreciation. Don’t work in the customer service industry if you can’t treat people with the slightest bit of respect.
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July 2023 by Andrea Ables
I have always received good service at this store. Printing, Shipping...etc. I do recommend.
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June 2023 by Paul Stasiuk
The staff at this store are rude and unhelpful. A package went missing with family heirlooms and their immediate response was "you never told us the value of the package" and "you need to call UPS customer service." We needed to press to file a claim and they said that they did, but after speaking to UPS customer service no claim was found to be filed by the store. When pressed, was immediately snipped at by the store employee saying that this isn't their problem. Unfortunately, it is. You are the face of UPS to the customer.Totally understand the store may not be able to do very much, but treating people poorly who literally pay you money is not acceptable.Will be reaching out to contacts at UPS corporate to report this.
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May 2023 by Caryl Veloso
Highly ethical, honest, & transparent about pricing. Did not upsell! Love this place!
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April 2023 by Gia
This location is extremely SLOW and they charge for EVERYTHING! I had a prepaid label that I needed to print. To print the label they charged me $3.00. CRAZY! What’s the point in using the UPS store to ship UPS products if they are going to charge you. POOR POOR business practices. Find another store trust me it’s worth the 5-10 min drive.
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April 2023 by Heather K.
So helpful. Helped us with a tricky shipping scenario. So kind and found us the lowest cost solution. Switching UPS stores to this one. Wonderful!
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April 2023 by James Brown
Really chill, clean, and efficient ups store, and the young man with the dreads is always awesome!!!!
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April 2023 by King JIF
Terrible, lazy and RUDE employees at this location. I stopped in twice to make an Amazon return and was treated rudely both times. I walked out the first time and then went back hoping to find a different employee. I did but he was even worse. I’ll drive further to avoid this location in the future. Doesn’t even deserve one star.
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February 2023 by Shannon W
My husband and I went in to find our package because we couldn't get through the customer service over the phone. We walk in and talked to a man, and we asked about our package being delivered and we do not know where it is. Instead of being helpful he cuts us off and says we are not your store.He asks our address, we begin to day 422...then he cuts us off and says we do not deliver there and we need to call customer service. And I told him we already tried but couldn't get through. And he just keeps rudely repeating we don't deliver to you, you need to call customer service. I feel like this could have been handled a different way. Or given us resources or at least tried to look up in the system where it could have possibly gone.
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February 2023 by Slickster Of Style
Terrible, lazy and RUDE employees at this location. I stopped in twice to make an Amazon return and was treated rudely both times. I walked out the first time and then went back hoping to find a different employee. I did but he was even worse. I’ll drive further to avoid this location in the future. Doesn’t even deserve one star.
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February 2023 by Shannon Murdoch
My husband and I went in to find our package because we couldn't get through the customer service over the phone. We walk in and talked to a man, and we asked about our package being delivered and we do not know where it is. Instead of being helpful he cuts us off and says we are not your store.He asks our address, we begin to day 422...then he cuts us off and says we do not deliver there and we need to call customer service. And I told him we already tried but couldn't get through. And he just keeps rudely repeating we don't deliver to you, you need to call customer service. I feel like this could have been handled a different way. Or given us resources or at least tried to look up in the system where it could have possibly gone.
