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December 2023 by Sean Anderson
This place is always clean and fast. The thing that makes me want to give it a 5 star review is the staff is always kind and makes sure to keep the lines moving. Really great UPS location and one I go out of my way to use over others
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December 2023 by Heather Khanna
Very helpful. Fast. Friendly. Wonderful experience today! Thank you!
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October 2023 by Parker Nayman
Maybe you think all UPS’s are the same. I’m here to tell you they aren’t and this particular location and their staff is just phenomenal. I go here for all my small business needs, they know me by name and it’s always super fast. Not to mention their prices are somehow cheaper than other UPS I have attempted and by far cheaper than FedEx. This is an excellently managed businesses and team. I couldn’t recommend them more.
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October 2023 by Georgieanne Silva
Staff is very supportive and assisting with attachments, emails and suggestions on options for these services and more.
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October 2023 by Sheryl King
Great team that makes you feel welcome. I trust them to do their very best for me.
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October 2023 by Fathom
Amazing service and very knowledgeable! Megan went above and beyond. Thank you.
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October 2023 by Creed Watkins
Great store! The staff was very helpful and even suggested ways to save money on printing labels in the future. Highly recommend.
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September 2023 by Eddie Wright
Today, Sunday, August 27, 2023, between 1:15 p.m. and 2:15 p.m. eastern standard time, I visited the UPS Store at 4651 Woodstock Road, Suite 208, Roswell, Georgia 30075.Needless to say, I was extremely disappointed in the level of service, professionalism, and treatment received at this location.I needed to ship an 8" x 8" x 48" package to the Midwest United States. The invasiveness of information gathering for a walk-in non-commercial account transaction, to me, was unnecessary and impractical.The clerk asked me the value of the item. I said $125.00. She told me to ship my package UPS ground for the recipient to receive in three business days would be $60.00! When questioned, she said "it's because it's a big package!" I said for this to be a UPS Ground and, not Next Day Air parcel, that rate is excessive. And they knew it! It's almost as if she took the insurable value of my package, divided it by two, and that was the assessed rate for my parcel. I walked out of the store and wished Vaani, the pusillanimous and Meely-mouthed clerk, a nice day!Subsequent to that visit, I traveled over to the FedEx Print and Ship location at 1100 Johnson Ferry Road in Marietta, Ga. Here, the assistant manager named LaShaun greeted me with a pleasant smile. I explained to her the transaction/service needed. She weighed and measured the same box. The fee to send the same dimensioned parcel, to the same Midwest United States location, and the same three business day delivery period was $26.43! Therefore, the UPS Store's fee was literally double the fee of the FedEx Print and Ship store. I paid the fee, shipped my product, and drove home a happy, satisfied customer.In sum, I would NOT recommend the citizens in this community patronize this UPS location because, as explained early, THEIR PRICE POINTS ARE EXCESSIVE and DOUBLE the competition.
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March 2023 by Jim Dow
Usually quite happy, but learned something: DON'T USE UPS FOR REGISTERED MAIL!!They don't have the "stamps" required to stamp your registered mail receipt so if you ever, like me, need to submit the receipt as verification of attempt to contact a party - Not legally acceptable without the stamp!Also, cost is very high. $54 to send 4 registered letters. But that is what it is.In my case, my suit is now delayed 60-days so I can re-send registered mail from a real post office and submit legally acceptable receipts.Good for everything else, horrible for registered mail. Beware....
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October 2022 by Michelle Powers
Very friendly people here. Frequently stop in to drop off Amazon returns and occasionally ship other packages and they have never disappointed.
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September 2022 by Marissa Swanson
I drive extra miles to this specific location because the staff always goes above and beyond for their customers. They are so friendly and helpful and I am so grateful for their kindness.
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September 2022 by Sarah Levine
Undoubtedly the best UPS store I’ve ever been to!! If I could give Viji more than 5 stars, I would.
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September 2022 by Donna K.
Very friendly, efficient service! Easy in and out. Other UPS stores don't hold a candle to this location!
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July 2022 by Tammy D
ThisTeam is very professional, helpful, and patient. I'm always greeted with a smile and usually acknowledged by name. (NORM!) I have chosen to only visit this store. Just really good people who know how to handle their business in a friendly way.
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June 2022 by Mary Ann Bishop
First class UPS store!! Always helpful! They are like family in the community!I can't say enough great things about this UPS store!!
